Annie ClothReviews 5,199

Purchased 6 items from them. They shipped 4 items and I received them. When I contacted them for the missing items they did not respond. I filed a complaint with PayPal to receive either the goods or a refund. Annie CLoth wanted me to cancel my Paypal case and then they would issue me a refund. Do they think I am some stupid American they can take advantage of. Anyway, still waiting on PP. ANNIE CLOTH'S CLOTHING IS JUNK. YOU CAN DO BETTER AT GOODWILL. BEWARE OF DEALING WITH THEM

HORRIBLE Company MISLEAD customers! I didn't even want to give them 1 star but t had no choice. I have been disputing through Paypal for 2 weeks and still NO REFUND and STILL MISSING part of the shipment, some items showed up almost a Month after ordering ( which didn't happen until after I opened a case with Paypal) and they were DAMAGED not aS described and cheaply made. There was also a SMELL to them like they had been in storage. I asked to return THEY TRIED TO NEGOTIATE AND OFFERED ME 60% OF WHAT I PAID TO KEEP THE ITEMS and they finally give me an address to ship them back to IN CHINA and want YOU TO PAY FOR INTERNATIONAL SHIPPING COST for their DAMAGED POOR QUALITY ITEMS. ( On top of that they have a 15 day return policy how are you going to get the items back to them in 15 days when they know it takes 20 minimum to get into the states) This company should not be able to MISLEAD CUSTOMERS in the US they should have to make it very clear on their website that they are an INTERNATIONAL COMPANY. They are TAKING ADVANTAGE OF PEOPLE, they are RIPPING OFF US CITIZENS. I use Paypal to ensure I am protected against these situations assuming that the companies are legit. This company should not be able to use Paypal when they are Obviously TAKING ADVANTAGE OF US CUSTOMERS.

Incomplete delivery on order, quality of clothing is the worst--not at all like photos on site. Cheap fabric, poor workmamship, terrible sizing (in fact, garments are not even sized proportionately). Customer service nonexistent. I worked at returning stuff for a month, then found out it would cost me over $50 to return items to China!
As a writer, I'd like to point out that all of the "positive" reviews here are written in the same style/voice. Very obvious that they come from one source... you can guess who.

This company ships from China. Besides a VERY long delivery time the cost of "returning" or exchanging the items is prohibitive. They offered to refund $5 dollars on my purchase and suggested I use the refund to alter the "cloth" if size was an issue!. See email below. The products were poor quality, took a very long time to arrive and could not be returned. Purchase at your own risk

Hi Patricia
Since International return might result in long waiting time and incur substantial return cost on your side, we recommend some alternative methods to resolve this issue.
We would like to offer you 15% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth.

If you still want to return/exchange the package, you should email us for a return label within 7 days, the aforementioned deadline.
You can check the return policy here: https://anniecloth.com/pages/refund-policy

***Kind reminder: Any addresses on the parcel are not approved as the return address.
Returned package without an authorized return address from customer service representatives will not be refunded or exchanged. ***

Thanks for your patience! Please don´t hesitate to email us if you have any questions.

Best regards,
Medicine
ANNIECLOTH
On Mon, 2 Dec at 9:54 PM, Pat wrote: