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Annie Cloth

3.4

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Annie Cloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
593
value
338
shipping
339
returns
141
quality
1,545

Instant Feedback

52,161 reviews

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New Zealand
1 review
0 helpful votes
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Online shopper
August 3, 2022

I am surprised that my order has taken so long to arrive, recieved 3 items then a week later 1 item still waiting on last 2 items to arrive, also the sizing is very hard to judge what is the right size

Date of experience: August 3, 2022
Virginia
1 review
0 helpful votes
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Very Dissatisfied
August 3, 2022

Placed my order August 3rd & received confirmation. It has been ONE MONTH & I have it received my order or any explanation as to why it's been delayed. I will be canceling my order & will be sure to tell friends who shop on line to avoid this merchant.

Date of experience: August 3, 2022
Pennsylvania
1 review
0 helpful votes
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I ordered twice from this company. First time, I find out if it doesn't fit we need to return the item to China. Cost of returning more than the cost of the item. Oh yes well, the chat lady says just keep the item and we will give you 25% off next item you order. Huh? Sizes vary wildly. Cut of items is very strange. The snaps on a sweatshirt I bought from them do not stay snapped. These people do not have it together. They also have a passive/aggressive manner when you deal with them. Poor business practices. I was a fool to order twice. Also, I think they sold my phone number.

Date of experience: August 3, 2022

Will see how they fit
July 13, 2022
Previous review

Will see how they fit

Date of experience: July 13, 2022
Canada
1 review
0 helpful votes
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Accurate
August 2, 2022

I have ordered many articles of clothing and am very satisfied with the quality for the price. You must be especially careful to check each piece in regard to size as described.

Date of experience: August 2, 2022
Texas
1 review
0 helpful votes
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Rip-off
September 1, 2022

I never got what I paid for and what I did get was poor quality and not what was represented in the picture. Scam!

Date of experience: August 2, 2022
Miss W. — Annie Cloth Rep
over a year old

Hi Dina,
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

Anniecloth

California
1 review
0 helpful votes
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Beautiful clothes
August 2, 2022
Updated review

The clothes run small. I've had a few things I wished I had returned. One pair of shorts is almost funny, the front is too long. I have to roll the waistband over to help it look a little better. I'd never go in public wearing them.
I do not like having to spend well over $100 to get free shipping. The shipping charge is extremely high. The other day I had 10 items in my bag and over $100 and the shipping was going to be over $66.
Most of the clothes, I love. I'd order more if it wasn't for the high shipping rate.

Date of experience: August 2, 2022

Easy to see photos ad sizes
May 27, 2022
Previous review

Easy to see photos ad sizes

Date of experience: May 27, 2022
Arizona
1 review
0 helpful votes
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Not real great
September 1, 2022

The tops I purchased were so so. One has sleeves that go over my hands and the body is long enough to use as a dress. The last 2 have arrived and I am not even been interested enough to open the package. Doubt I will order from this company again. Pictures were better than actual.

Date of experience: August 1, 2022
New York
1 review
0 helpful votes
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Suporviser
August 1, 2022

. I was to wait they would e-mail the papers to wait to finish the transaction. I have been waiting and nothing has shone up. What do I do now?

Date of experience: August 1, 2022
Florida
1 review
0 helpful votes
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Size is not true to size
August 1, 2022
Updated review

Can't return easy. Too much trouble, I don't know that I would order again due to exchange, return, and size not true.

Date of experience: August 1, 2022

Had I seen the shipping fee I am paying I would never...
March 19, 2022
Previous review

Had I seen the shipping fee I am paying I would never have ordered... too expensive

Date of experience: February 17, 2022

You charge too much for shipping
March 10, 2022
Previous review

You charge too much for shipping

Date of experience: February 8, 2022
Colorado
1 review
0 helpful votes
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Very disappointing
August 1, 2022

Only one item in my order looked like the picture & was good quality. One item was totally canceled and I was never even notified. Order took forever to ship. Will not order again.

Date of experience: August 1, 2022
California
1 review
0 helpful votes
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Took a long time to receive them.
August 31, 2022
Updated review

A bit high on the shipping though. Dresses look cute in picture, but when received they were basically just old sack dresses. I did like the Pull over Sweatshirt of camping though it was nice.

Date of experience: August 1, 2022

A bit high on the shipping though
July 1, 2022
Previous review

A bit high on the shipping though.

Date of experience: July 1, 2022
Ohio
1 review
0 helpful votes
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Great.
August 1, 2022
Updated review

I like the ease of ordering on line. I was satisfied with the product as well.

Date of experience: August 1, 2022

I like the ease of ordering on line
June 30, 2022
Previous review

I like the ease of ordering on line.

Date of experience: June 30, 2022
Colorado
1 review
0 helpful votes
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All is well
August 1, 2022
Updated review

Like all my buys. Except there is NO cotton garments in the website. Should use more cotton.

Date of experience: August 1, 2022

So many choices
July 1, 2022
Previous review

So many choices

Date of experience: July 1, 2022
New Zealand
1 review
0 helpful votes
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Dissatisfaction
August 31, 2022

THe price was given in dollars with no indication of which currency. So I ended up paying transaction conversion fees and the cost was much more than I had read because of the different currency. The material was inferior and because it was too small I went to return it only to find I would have to pay postage to China and their custom fee.No mention had been made of this in the promotion, just as the currency hadn't been defined.

Date of experience: July 31, 2022
Canada
1 review
0 helpful votes
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Size
July 31, 2022

Ordered a 3x which I usually wear a 2x cause I wanted to make sure it was roomy... when it came I could barely fit it over my head. I ended up giving it to my daughter who weighs 130 pounds and it fit her..

Date of experience: July 31, 2022
Louisiana
1 review
1 helpful vote
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Pictures and description not accurate
August 29, 2022

The yellow skirt is attached to the white tank top that CANNOT be untucked. The icture is a flower cotton blend. The yellow skirt does not have the attached yellow material around the bottom.

The long white dress with the face has a white rib around the neck and the arms. The advertised piece has no ribbing. It is NOT made from cotton.

The blue dress IS NOT JERSEY!

I hate industries that intentionally deceive.

Date of experience: July 30, 2022
Miss W. — Annie Cloth Rep
over a year old

Dear Donna.

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

Anniecloth

Arizona
1 review
0 helpful votes
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As title shows, there were problems with the sleeves; Asian sizing is not so good for older American women, whose arms tend to be "flabby" unless they've worked out forever.
I would've been bett to take your 25% refund versus paying for customs, at 80% the cost of the order.

Date of experience: July 30, 2022
Kansas
1 review
0 helpful votes
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Nice Quality
July 30, 2022
Updated review

The colors were vibrant and exactly as shown online.

Date of experience: July 29, 2022

Great choices a day styles
June 26, 2022
Previous review

Great choices a day styles

Date of experience: June 26, 2022
Ohio
1 review
0 helpful votes
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Love my clothes
July 29, 2022
Updated review

I have a lot of great clothes from Annie Cloth. They are very different from the brand stores. They are unique. I am very happy with all my purchases and look forward to purchasing more.

Date of experience: July 29, 2022

It was very easy to navigate
July 24, 2022
Previous review

It was very easy to navigate. Found what I was looking for.

Date of experience: July 24, 2022
New York
1 review
0 helpful votes
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Late, late, late delivery
July 29, 2022

Waited a month to receive item and shipping charges were excessive for a lightweight tee shirt. Never again!

Date of experience: July 29, 2022