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Annie Cloth Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Aside from the fact that it took over 3 months to arrive, the garments are all garbage. The quality is so bad they are going right into the donation bin. The fabrics are thin, see through, and cheap. Everything also has a strange odor, probably from all the time spent on a slow boat from China. The cut of the garments do not look like the advertised photos AT ALL. Don't waste your money - clearly the photos are meant to mislead.
It is the best place on the internet that I have bought. Not only do they have a great selection of great designs, they are always more than happy to help me if I have any questions and they respond very quickly.
Not even worth 1 star! Ordered 7 items. One whooped right away and was defective. Can't return they told me it was final sale. Supposedly shipped another one by itself, never received it. Can't get credit. I asked for refund for the rest of the item, still not refunded after 2 months. Didn't realize I was ordering from China sweat shop perhaps. Communication is terrible. Save your money and purchase somewhere else.
I will always buy here. It's my go to the store. It has everything from shoes to bags and accessories. Shipping is super fast and the staff is always very helpful and friendly!
I ordered weeks ago and haven't received squat! You can't call them. Scam! I'm tired of waiting. Never again will I purchase anything from them
I buy here quite regularly. There is a wide variety of clothing to choose from and something for everyone's budget. I LOVED everything I bought! Everything is always of high quality.
Do NOT buy from AnnieCloth! Quality is terrible and you are pretty much stuck with what you get! I ordered 7 items... 2 were nice. Other 5 did not Look at all like items pictured (Different color, pattern, sleeve length, type of material)! And fit was inconsistent... some baggy, some small. They say that you can return items but have to email them promptly. When you do, I tell you will have to pay for shipment back to China expensive so instead they offer you a 15% refund and suggest that you can use that to alter the clothes to fit. They're not very responsive and keep reminding you that if you don't handle things promptly You can't return at all. A friend warned me after I had ordered and it was all back and worse!
Don't waste your money on this garbage website. The pictures do NOT accurately reflect the unwearable trash they send you instead. The reviews on the website are clearly fake, as I am unable to leave reviews of the items I purchased. They're a scam from somewhere far away... it's taken over a month and I still haven't received part of my order. It that I want it. This isn't good enough for goodwill.
This company is a FRAUD, it sucks, do not buy anything from them, u will never see it! Reported to BBB. I will continue to slam this company until i receive my order...
The most obsessive website of all, all in one, favorite clothing designs! And also a big thank you to the returns team that always responds ASAP unlike other online stores.
My items took over 6 weeks to arrive. I ordered 12 items. None were as pictured, and none were sized as per what I would consider normal US sizes. It's a total scam, cheap items made in and shipped from
China
This would have to be my most visited store and the fact that they accept online payments makes it much more affordable for those tighter budgets. The website is very easy to navigate, there is plenty of variety for all sizes and ages, and I have never purchased anything that is not true to size. Never fails to disappoint with fast delivery! I love receiving emails first to notify me of any newcomers who may have lost. Try it yourself, you will fall in love like me.
THIS APPEARS TO BE A COMPANY THAT WAS QUESTIONABLE AT BEST
BUT NOW WITH COVID... IF YOU ORDER TODAY IT WILL BE AT LEAST 3 MONTHS (I'M GUESSING) TO GET YOUR ORDER
THE CLOTHES ARE ENTICING AND UNIQUE "DON'T DO IT" SURE STAYING HOME YOU HAVE NOTHING BETTER TO DO. BUT STILL IM NOT SURE IF MY MONEY HAS BEEN TOSSED AWAY MONTH 3 I AM STILL WAITING
THIS IS AFTER EVEN ENLISTING 'PAYPALS' HELP
IM NOW AFRAID OF WHAT WILL ARRIVE AFTER READING OTHER REVIEWS
LESSON LEARNED
I'VE BEEN WAITING SINCE APRIL. FOR A DELIVERY. THEY ARE USING COVID-19 AS AN EXCUSE FOR DELIVERY. I WISH I HAD RESEARCHED THIS COMPANY BEFORE I PURCHASED.
NO COMMUNICATIO9N EXCEPT BY EMAIL. SPELLING IS QUESTIONABLE...
Very fast shipping, the quality of the clothes I bought here is excellent. I will definitely buy more items in the future. A well deserved 5 star review from me
Easy to navigate, high quality products, friendly and helpful staff. Always satisfied with everything that comes from this store. I also love customer service of course :)
This has to be one of my favorite online stores!
They have anything and everything to offer and the quality of the clothing is always amazing! You will be notified every step of the way until you receive your order.
I highly recommend it!
NEVER, I REPEAT NEVER ORDER FROM THIS COMPANY, i PLACED AN ORDER April 29TH AND IT HAS STILL NOT BEEN RECEIVED, WHEN I CONTACT THEM THEY STATE BE PATIENT IT WILL GET THERE, NO WAY TO GO AFTER THEM, THEY ALSO RUN UNDER OTHER COMPANY NAMES SO BEWARE
The sizes are all over the place, most everything is thin, stiff polyester and doesn't look anything like the pictures, they send the order in multiple shipments with two weeks in between each because their return policy is 15 days FROM RECEIPT. By the time you get the last item, you cannot return any of the previous items. It's really inexpensive to ship FROM China, but really expensive to ship BACK to China. I ordered 14 items, they were received 2 months, 2.5 months and 3 months later in 3 shipments so I would have had to make three separate shipments back to China to return the items. One pair of pants, even though I went by the sizing chart, were so big I could fit three of me in them. One shirt was way too small. One shirt showed in the picture that it had sewn on ribbon decoration, but it was just printed fabric (really cheap looking), one pair of pants fell apart when I washed them, one sweatshirt was supposed to be a cotton distressed blue but was a polyester bright aqua, and about 3 things were nice. The rest will probably go to Goodwill. I really wanted to love this because I like linen, but it's just been a terrible experience. In the end, I paid $175 to get 3 items I actually like 3 months later.
Wife ordered two separate times and never received... After a month wife contacted Card and had charges removed... Company tried to claim they had mailed so charges were re-instituted... Had to spend hours on line with own bank and card company to finally have removed and case closed... Numerous identity and scam guards sites list as a 100% scam and identity theft website...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members