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Annie Cloth Reviews Summary
The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
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Great service on the internet! I was very stressed looking for clothes online and I came across this online boutique. My purchase was amazing and very grateful! Good things girls, keep it up :)
This online boutique is amazing! Not many online stores offer as good a service as this site and the workers really care about their online experience.
I do a lot of shopping online and I find that this website offers the best service. They are always very helpful and what's more they seem eager to help, allowing me to receive my clothing order in time for a big event. Thanks!
Incredible! I just wanted to thank you for this prompt service! I ordered a dress yesterday and received it today. The dress I ordered is also absolutely beautiful! Thank you very much again, you are the bosses and I will definitely buy more clothes from this online clothing store in the future! Xxx
Sometimes I find it difficult to buy things because I have a small frame and a small bust, the quality of the clothes on this website is good, and most importantly, the photos online do not lie. Shipping is a great way to win me over too. I'm impatient, so having my clothes on in a couple of weeks is perfect. I already told some friends and they are just as hooked as Im!
I waited over a month for my order to arrive. I left for vacation the day after it arrived and was away for 3 weeks. When I returned I contacted Annie Cloth about returns and was told that I was past the 15 days limit for returns. The clothing I received was poor quality, and although I ordered 2 sizes bigger than I normally wear, several items were too small. The pictures look much better than the actual items, which are poor quality. I would advise you to keep your money stay away from Annie Cloth.
Rip off. Send the wrong sizes and offer a 40% refund. I will never order from them again. Takes them forever to offer a return.
Super useful and amazing quality. Customer service is very helpful. I bought 3 bridesmaids dresses (of great quality), they looked incredible as in the image, I recommend buying clothes on this website, I'm sure I will buy them again.
I love shopping on the internet with this website. They have the most beautiful clothes and they have really good prices. Shipping is almost always fast and every time I contact their customer service by email, they are very friendly and helpful.
Great dresses and excellent customer service. I bought a couple of dresses online, which came with free shipping and arrived within 2 weeks. The dresses were excellently priced and of excellent quality. I had a query that I emailed them about and they responded very quickly and went out of their way to help me. Thank you team! Very impressed and soon I will buy here again x
CONFUSED WITH SIZE. The clothes I received are gorgeous and fit perfectly and exactly as pictures shown online. I ordered a top that fit perfectly with all of these in L. Since then I have ordered two tops also in L that are not like the pictures and are too small, hence the confusing title! But already knowing, I know that I will order the correct size next time, it is worth it for price and quality!
I have read a lot of negative reviews of this online boutique, but I must say otherwise, I loved my jacket. Fast delivery, also fits perfectly, I checked the size chart to make sure of the size.
Lovely clothes and impeccable service. I started shopping on this website, which gives me confidence not only because it is a serious online purchase, but also because of the variety of interesting things that I hardly find where I live. I love being subscribed to receive updates. I love it and I still love it, I would recommend it to all girls who want to be in the latest fashion with high quality clothes at affordable prices
I love it, it's my favorite online fashion store. I bought the light green dress. I absolutely love it. Fast shipping, free shipping. No problems, arrived in two weeks. The dress is of high quality, beautiful. I am so in love with my purchase
Easy to use website. I bought a bunch of clothes and was worried they wouldn't arrive, customer service put me at ease. I made sure everything was on time before I left. I had some sizing issues and everything was solved super quick and easy. A pleasure.
Good jeans. I bought some good jeans at the beginning of the year in this online boutique, it was easy to find what I was looking for, but I was not sure how the jeans would fit me since I do not have the same body type as the models, but in general the jeans fit Really beautiful
Incredible customer service. Even though the dress I ordered was too big and I had to return it, the customer service was excellent. The staff member was very polite and immediately took steps to provide a refund for my dress. Very quick response and lovely interaction with this online boutique.
The best online experience I have ever had! The first time I order online and have no regrets, the clothes looked true to the description and were of great quality. Excellent website. You can't go wrong!
I tried to do no star but it would not let me!. This company is worthless, I ordered on June 12th and they were supposedly shipped out on the 13th. Well I am still waiting for the clothes and when I email them I am told its because of Covid! On Friday they said my order was in the USA and to call the post office which I did and they had no record of it whatsoever. Stay clear of this company.
Imagine you see that beautiful dress, that may look like is worth $75 but Annie Cloth is advertising it for for $45, you say "OK, I'll try since the price is reasonable, is not that cheap either, I may get the same dress I am buying" after about 3 -4 weeks of waiting, you get the package or several packages if you got more than one item... only to open them and see the terrible, cheap, poor imitation of the item you bought. It's a slap on the face, you've been scammed! Now how is possible that a website very professionally made, with a payment system ( PayPal, Visa, Master Card) that surely receives thousands of complains about Annie Cloth and others alike still allows people to get scammed? PayPal for example, I will get my money back one way or another but sure it wont be from Annie Cloth! They should not allow this type of scammer to continue doing business. Sized are deceiving, a tunic may be wide as a t-shirt not a tunic at all, the sleeves are tight, the details like the hems are crooked, like it was made by an apprentice. They are all made by Miss Look that's the tag the clothes have on. If you research Miss look then you see another page with the same type of scam.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members