Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I'm happy with the quality, the great stuff, and it's not too shiny. The texture is thick and it looks classy, I love the color.
Nice shirts, I had a problem with my shipment and on this website they solved without problems, great help, excellent quality and design.
My dress order arrived very quickly and well packaged, the website also kept me informed of the delivery.
What a wonderful surprise when this dress arrived for my sister! I was not expecting the quality. She thought that we would return it and she would be without a dress for her banquet, we did not. It is not too formal, if it is perfect for the occasion.
My long coat arrived on time! And it fit perfectly. The measurements were in disguise, and I even added another measurement and they were very good at correcting my measurements because they were actually wrong. I can't really say anything negative about the dress or the service. Usually I don't write reviews, but I was really satisfied with this clothing website.
They promised a nice dress they delivered! There are many stores on the internet that you cannot speak well about, except this one! Everything is perfect. Size, color, very fast delivery. No customer could ask for more. Thanks!
I was so happy when I received my order for the dress, the fabric and the quality is what I expected. Yes, I would recommend this online boutique to anyone.
I love this online clothing store. I like being able to order multiple clothes with different and beautiful designs at the same time! It is quite an addictive website. Very funny.
Good email contact regarding my questions about my order, the pants is as shown on the website, I would recommend it to anyone.
I ordered a beautiful dark jade green coat. They were delivered on time in an exceptional shipment. Ordering was easy and the coat is even better than I expected. It fits perfectly and is exactly what I needed to travel. Not too heavy but incredibly warm!
Very happy with my order, the dress and the skirt have arrived. The quality of both the material of the roaps and the printing of some details of the dress look and feel excellent. Thank you.
My online order was completed quickly and I received exactly what I expected. I would not hesitate to reorder from this online boutique.
Fast delivery. The dresses I bought from anniecloth are the same as the photos on the website. Will order again soon.
Very satisfied with the way the customer service dealt with my problem, thanks to this website I will definitely go back online shopping. I ordered a dress that arrived in a few days, it is perfect, but unfortunately it had a small flaw. They sent me another dress in record time, which was perfect. Very happy.
I recently saw this boutique on the internet. The site was extremely easy to navigate and use. I loved the variety and the quality is amazing. I can't wait to receive my new order.
It was the only place I could shop for clothes online when everyone else was failing. Fast delivery, I love the dress, sure.
This online boutique did everything possible for me. The purchase was very fast. I couldn't recommend it highly enough compared to the quality of other online clothing stores.
I accidentally came across this website when I got to the point of frustration when I found the right clothes for my size. What I love about this site is not only the slimmer person, but it also gives an idea of the garment for a larger size.
I was very happy with the dresses I received from this website, they fit me perfectly. I was worried they wouldn't arrive on time, so the team offered me another pair and they would send it to me the same day, but mine arrived on time before my vacation.
Answer: The return address on the package is New Jersey but if you want to return it, it has to go to China. That costs about $25 in shipping
Answer: To hell with the Attorney General, that office is going to do zip for you. Contact the credit card company or Paypal, tell them what happened and they'll refund your money and take it up with AnnieCloth themselves.
Answer: All items are shipped from China. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Save your questions on how to order the correct size and just DON'T order from them, the quality is crap. I sent pics of what I received versus how they are portrayed on their site and their reply did not answer to my issue of the quality, but to the cost of the return and how the return cost to CHINA is the customers responsibility. Please take heart to the reviews you are seeing from those of us who have already been scammed by them and avoid the temptation of the low prices. You get what you pay for!
Answer: Hello everyone, honestly Americans just need to stick to buying in our country America. And we need to see how we can have international trade BAND... Completely. Point blank. They can buy from us only. Annie Cloth. Wow... And another thing did anyone paying attention to at least give of the positive reviews from Annie Cloth's customers. One customer said that she received help on a return by customer service of Annie Cloth and she returned the items to the address they giving her and she was able to get her refund. Now. My question is how is that out of 500 customers reviews from multiple sites say the same things and all had the exact experience. Negitave and posted a bad review. Dont listen to those positive reviews. Annie Cloth are posting fake positive reviews to help them get customers.
Answer: They want to rip you off! They do not want to give you a refund!
Answer: It is not only for large size women. Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: O-M-G! SCAMMIE-CLOTH! Soooooooooo very much a scam. Don't think for ONE MOMENT that you will be one of the "lucky ones" & get the clothing you viewed on their site. It doesn't exist there. If you get ANYTHING, it will be a chinese knock-off of reputable clothing, pure unadulterated junk. IF you get it at all. They will not accept any returns & if you sre persistent enough, will offer you $5 To keep it and have it "altered". This site, NoraCora & others are rotating scam sites. Do your homework & I'm sorry you spent $700.

