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The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.
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I just had my first problem after buying from them for a while with shipping, I guess because of the pandemic. Customer service was very helpful and quick to respond.
Here they were very responsive and answered all my questions quickly and completely. I hope to see how the clothes look.
I like the clothes that this online boutique sells because it is very modern and represents my style. The fact that they are so well priced is a bonus!
Their clothes are beautiful and I like that they show lots of photos of real people wearing the items they received. You know what quality to expect in this online boutique. They also allow me to return to an address in the US Plus their prompt customer service is excellent!
I love shopping in this online boutique, as long as they have free shipping I buy and it never disappoints me with the product or service
Website with a good selection of clothes at affordable prices, the workmanship and very good. Responsible and responsive customer service I rated highly!
For starters, I love that this website has so many options of all kinds of clothes. From sweaters, tops and shoes. The price is incredible, at first I could really believe how cheap they were. I even compared it to another website and yes, BIG difference and better. AND FREE SHIPPING. Yes, not all websites offer free shipping. I love shopping here. Even if this week was the first time I bought here! I totally recommend it to everyone.
I am very happy to see that this website now use their own models and photos, whereas previously they had a reputation for using photos from other retailers leading to misleading articles. It's great to see an online boutique that really listens to their customers' feedback! I love the prices and the quality, I always get compliments when I wear these clothes because they are always in fashion and it doesn't look like the typical clothes found in the mall.
The quality of the clothes on this website is incredible, the prices are incredible, the delivery times are super fast, the customer service is fast and pleasant.
Ok, I'm always one to read reviews before buying from unknown online websites, so I always try to give an honest one, no matter how brutal it is. When I came across this online boutique I was skeptical. First, there was so much to choose from, second, the prices were too cheap even for the internet. Then I read the reviews and I must admit I was not convinced. The clothes from delivery to quality are spectacular and highly recommended!
It may take longer to receive orders, but the prices make it worth it. Also, ALWAYS read the reviews on the clothing you want to buy because the size may be wrong and the reviews from other buyers can help you make the right choice so you don't have to return anything. Finally, I had a package that remained as "processing" for the normal time that it usually is. I emailed them about it and they responded within a few hours and fixed things.
Incredible service and attitudes, the online store is organized and easy to navigate! This is not my first time shopping here, I just wanted to start showing how much I love this online boutique! Thanks!
I love the fabrics on this website, I also like their quality. The designs are great and I found many things that my daughter did not know what to choose. Navigating the website was very easy to use and ordering was a breeze too. The hardest part was determining what could keep and what needed to go in my online shopping cart.
Could sit for hours just on T-shirts. Prices are fantastic - thanks!
I ordered from Annie Cloth in November. When I placed the order I did not know I was ordering from China but, yes this place is in China. First, the order took 8 weeks to receive. Second, 3 items are missing from my order. Third, the items I did receive were a cheap imitation of items shown in the pictures. So, I wasted about $157. I've been burned in the past when ordering from companies in China. And, I do know better than to order from China, but their location was well hidden. I wish I would learn to check reviews.
Incredible boutique on the internet, great dresses and an overall wonderful experience. My order arrived smoothly
The package took a long time, but they were always friendly on this website and the package arrived well and all the clothes are of quality. The shipping price is expensive but okay.
Very happy with my purchase on this website, the long dress I ordered fits perfectly in its place and gives me a soft silhouette. Ideal for every day or a special occasion.
I usually buy on Thursday after carefully reading the reviews and looking at the photos that customers post. So far I have lived everything I have bought. They usually respond quickly to emails and even refund my money when I accidentally made a purchase that I didn't intend to make. Overall, excellent service on the internet!
Thought I should write a review as people often come here when they have complaints. I expected the order to take some time, but it wasn't too long. The prices are great for the clothes you get. Communication was excellent - they sent me a message to make sure I received my order. I will definitely buy again!
Answer: The return address on the package is New Jersey but if you want to return it, it has to go to China. That costs about $25 in shipping
Answer: To hell with the Attorney General, that office is going to do zip for you. Contact the credit card company or Paypal, tell them what happened and they'll refund your money and take it up with AnnieCloth themselves.
Answer: All items are shipped from China. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Save your questions on how to order the correct size and just DON'T order from them, the quality is crap. I sent pics of what I received versus how they are portrayed on their site and their reply did not answer to my issue of the quality, but to the cost of the return and how the return cost to CHINA is the customers responsibility. Please take heart to the reviews you are seeing from those of us who have already been scammed by them and avoid the temptation of the low prices. You get what you pay for!
Answer: Hello everyone, honestly Americans just need to stick to buying in our country America. And we need to see how we can have international trade BAND... Completely. Point blank. They can buy from us only. Annie Cloth. Wow... And another thing did anyone paying attention to at least give of the positive reviews from Annie Cloth's customers. One customer said that she received help on a return by customer service of Annie Cloth and she returned the items to the address they giving her and she was able to get her refund. Now. My question is how is that out of 500 customers reviews from multiple sites say the same things and all had the exact experience. Negitave and posted a bad review. Dont listen to those positive reviews. Annie Cloth are posting fake positive reviews to help them get customers.
Answer: They want to rip you off! They do not want to give you a refund!
Answer: It is not only for large size women. Size of items from different designers differ. So you cannot choose the size according you usually wear. You should refer to size chart to check the measurement. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: Sorry for all inconvenience. Could you tell us your order number so that we can check and handle this issue for you? We valued your business and we will try our best to help you resolve the problem. If you have any other questions, you can drop us an email ([email protected]) at any time and we will get back to you ASAP. Have a nice day! Best regards, Anniecloth
Answer: O-M-G! SCAMMIE-CLOTH! Soooooooooo very much a scam. Don't think for ONE MOMENT that you will be one of the "lucky ones" & get the clothing you viewed on their site. It doesn't exist there. If you get ANYTHING, it will be a chinese knock-off of reputable clothing, pure unadulterated junk. IF you get it at all. They will not accept any returns & if you sre persistent enough, will offer you $5 To keep it and have it "altered". This site, NoraCora & others are rotating scam sites. Do your homework & I'm sorry you spent $700.

