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Annie Cloth

3.4

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Annie Cloth Reviews Summary

The company enjoys a generally positive reputation, with many customers praising the quality of its clothing, fast shipping, and extensive product range at competitive prices. Customer service is often highlighted for its responsiveness and helpfulness, which enhances the shopping experience. However, concerns regarding return processes and difficulties in obtaining refunds are prevalent, as customers report challenges with shipping items back to China and the associated costs. Overall, while the company excels in product quality and service efficiency, improvements in the return policy could significantly enhance customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
593
value
338
shipping
339
returns
141
quality
1,545

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52,161 reviews

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New York
1 review
0 helpful votes
Follow felissa d.
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I bought online here not long ago and I had a great experience! The shipping of the pants was very fast and it came very well packaged. I mainly buy from this website due to the cheaper prices and overall the quality was quite good!

Date of experience: January 25, 2021
California
1 review
0 helpful votes
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Really great service.
February 23, 2021

I bought a necklace in this online boutique and these girls are amazing. They delivered the product just in time and the product is so beautiful. I will order again. Thank you.

Date of experience: January 24, 2021
Arizona
1 review
0 helpful votes
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I ordered the off shoulder short sleeve black bodycon dress, hoping it would arrive in time to wear to my event. Not only was it on time, but the dress was absolutely gorgeous. The quality was excellent and the shipping of this website was quick and easy!

Date of experience: January 24, 2021
California
1 review
0 helpful votes
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The people who work there are not only understanding and friendly, but also very helpful on the internet. They have some cute outfits that are just my style! I never regret my purchases from them. They have some really modern and trendy outfits for SO CHEAP. Great job

Date of experience: January 24, 2021
GB
1 review
0 helpful votes
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I can't say enough about this online boutique because I recently found great service from them. I bought a necklace with green enamel tassels, and it was in perfect condition. I received my product on time. So I give them high-rated reviews. And finally I also recommend it to all my friends, colleagues and family.

Date of experience: January 24, 2021
GB
1 review
0 helpful votes
Follow rut n.
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Really amazing website. Last night I ordered a dress, I discovered that it has a lot of style. The ordering process was easy and shipped VERY fast. Fits like a glove! Very high quality material for the price and the color conforms to the description.

Date of experience: January 24, 2021
GB
1 review
0 helpful votes
Follow juania j.
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I found your internet search service, good website and clothes very positive and useful. Friendly, helpful and knowledgeable online service. I would definitely recommend it!

Date of experience: January 24, 2021
Minnesota
1 review
1 helpful vote
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Not what I had hoped for
February 22, 2021
Updated review

I gambled with my $30, and lost. One photo, partially blocked, and with such poor resolution, really is not a possible way to understand what you are buying. The fabric is cheap and the best this "dress' could be is a nightgown. But honestly, although it claims to be a cotton poly blend, I would not want to wear it to bed because it feels more like a poly nylon blend.

Annie Cloth attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: January 23, 2021

One photo is not enough information to understand a...
February 13, 2021
Previous review

One photo is not enough information to understand a garment and how it fits. I am purchasing this from a partially blocked view. Show me a front and a back and an action shot at the very least. I am gambling with $30.00

Date of experience: January 14, 2021
California
1 review
0 helpful votes
Follow Mariane B.
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I needed to buy something for my mother's birthday and I found this website. I knew you liked scarves, so I went to the accessories section and chose the long tassel scarf with gold and black thread that was 30% off. Many of her accessories are for sale, which is great! A very good site, great sales, and easy to navigate!

Date of experience: January 23, 2021
GB
1 review
0 helpful votes
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A few days ago I bought a skirt on this website, I am surprised by the delivery, it really was so fast. I got it yesterday, I'm also happy to see the good color and design.

Date of experience: January 23, 2021
GB
1 review
0 helpful votes
Follow isabella s.
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Okay, I bought some shirts and a pair of jeans. 2 t-shirts have already been shipped and delivered. The 2 t-shirts I received were great. Amazing stuff, nothing cheap. For a first impression, this website is pretty good with clothes. My only problem is shipping. I guess I'm a little impatient because the clothes are so cute, but it's been a week and it still says processing. But aside from those two thumbs up, good job!

Date of experience: January 23, 2021
GB
1 review
0 helpful votes
Follow laure n.
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I am happy to say that my dress ordered on this website is completely perfect. I got the dress absolutely on time. I want to thank those who run the business. The quality of the dress is good. The dress looks great. The finish of the dress is perfect. Cotton and color are great too. No objection on my part. Everyone can buy online from here. I am sure this site is better than others I have browsed.

Date of experience: January 23, 2021
GB
1 review
0 helpful votes
Follow flor d.
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We were confused when we visited the website because we saw a huge catalog and couldn't decide what to buy, we finally ordered a casual dress. But I was surprised when my sister received the package. The order delivered on time was more than our expectations. The color and things were the same as described and shown in the pictures. Excellent online shopping experience, Moving on to the next order looooong :)

Date of experience: January 23, 2021
California
1 review
0 helpful votes
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I would like to extend my thanks for the prompt online service and the quality of the clothing received. Great service that I see in my life. I will continue shopping in this online boutique.

Date of experience: January 23, 2021
North Carolina
1 review
0 helpful votes
Follow Dina F.
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The best choice!
February 21, 2021

My mom and I love this website, we always have the idea of ​​ending up getting the wrong item, getting lost somewhere, or just the wrong size and hey! All the clothes we have ordered in the last years were perfect, the quality is really good, we are happy with what they send us. Shipping obviously varies, but it will always end up in your mailbox sooner or later, it's pretty good, I always go and pick up every day on the internet what is new, hehe!

Date of experience: January 22, 2021
California
1 review
0 helpful votes
Follow Anjelina Q.
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I have been shopping for clothes from this online store lately and I love it! Great prices, good quality and different styles that you cannot find in a normal store, the sizes are exact from the description!

Date of experience: January 22, 2021
California
1 review
0 helpful votes
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Good online experence.
February 21, 2021

I always buy clothes from this website because they have nice styles at a reasonable price. I also like that they have a lot of offers and free shipping. Also, their customer service is very helpful and gets back to you quickly. I have been shopping on this site for over a year and I don't know where I would be without this website.

Date of experience: January 22, 2021
Georgia
1 review
0 helpful votes
Follow Cristen S.
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Beautiful clothes!
February 23, 2021

I love shopping on the website! Whatever issue you have had, you have handled it with ease and professionalism. Cute clothes too!

Date of experience: January 22, 2021
District of Columbia
1 review
0 helpful votes
Follow deborah j.
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They have amazing clothes at even better prices! Great quality, free shipping, and amazing deals. Will order much more in the future from this website.

Date of experience: January 22, 2021
Missouri
1 review
0 helpful votes
Follow tara i.
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I am really satisfied with this online boutique! Very good site and you can find great clothes at a good price! And the service is amazing!

Date of experience: January 22, 2021