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business logo of Anne Fontaine
annefontaine.com
luxury, chic, classic, formal womenAge 26-45, 46-60
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About the business


Clothing item from Anne FontaineFashion apparel by Anne FontaineMerchandise from Anne Fontaine clothing lineAnne Fontaine fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$$$

Shipping

Shipping Cost: $15
Free Shipping: sometimes
Free Shipping Detail: for orders over $500

Returns

Return Policy: not free
Return Instructions: must be new, unused merchandise.
Return Cost: $10 shipping fee

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no

Product

Style: luxury, chic, classic, formal
Body Fit: regular
Available Sizes: Women's (XS, S, M, L, XL)

Customer Service

Support Channels: chat, phone, email
Support Phone: +1 855-405-6755
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal
Buy Now Pay Later: Klarna

How would you rate Anne Fontaine?
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Anne Fontaine Reviews Summary

Anne Fontaine has a rating of 2.3 stars from 113 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Anne Fontaine most frequently mention and return policy. Anne Fontaine ranks 459th among Clothing sites.

service
60
value
60
shipping
56
returns
48
quality
58

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Eddie R.
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I had the pleasure of shopping at their flagship store, and I have to say, it was an exceptional experience. The store itself is beautifully designed, with a clean and modern aesthetic that perfectly showcases their products. The staff was incredibly friendly and knowledgeable, and they went above and beyond to assist me with finding the perfect outfit.

Date of experience: March 21, 2023
New York
1 review
0 helpful votes
Follow Larissa W.
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As soon as I stepped inside this store, I was impressed with their fashion selection and their commitment to customer satisfaction. The staff's warm welcome and eagerness to help made me feel immediately at ease.

Date of experience: March 9, 2023
New York
1 review
0 helpful votes
Follow Simeon P.
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They have a customer-friendly return/exchange policy and their staff are always so helpful and friendly. The collections are beautiful, all of my favorite pieces are from Anne Fontaine.

Date of experience: March 6, 2023
New York
1 review
0 helpful votes
Follow Emely K.
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Great collections! I always keep an eye on new arrivals. Blouses and dresses are my top favorites. I shop via their website and I find their size guide really helpful to choose the best possible size for me.

Date of experience: February 12, 2023
New York
1 review
0 helpful votes
Follow Pat J.
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The CEO and staff of the company displayed a clear lack of professional conduct and etiquette, consistently exhibiting rude and impatient behavior toward both customers and colleagues. Not only were they unhelpful in their interactions, but they also seemed to lack the basic customer service skills that are essential for any successful business.

Date of experience: February 6, 2023
New York
1 review
0 helpful votes
Follow William F.
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Must visit
February 1, 2023

It was my first time walking into the store and the staff really took care of me. I was looking for some office clothes and they walked me through their collections. I had a wonderful time.

Date of experience: February 1, 2023
New York
1 review
0 helpful votes
Follow Dong Geun S.
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Very good attitude and helpful sales staff. Good shopping experience and a wonderful collection of clothes.

Date of experience: January 24, 2023
Argentina
1 review
0 helpful votes
Follow Brice M.
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I had always heard good things about this store and I can say that they were true. I had a great experience for my first visit. I was greeted warmly and helped by friendly staff throughout my visit. The clothes are high-quality and stylish.

Date of experience: January 15, 2023
New York
1 review
0 helpful votes
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My number one choice!
January 13, 2023

They're always my number one choice! They have beautiful and stylish clothes that are very high quality. I love how unique their pieces are.

Date of experience: January 11, 2023
New York
1 review
1 helpful vote
Follow Victor H.
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The current leadership of this company needs tons of improvements. Most of the managers don't seem supportive at all, and they never provide guidance or resources needed by the employees. Another problem is that they're very demanding and have high expectations despite not providing any support to the employees. The management needs new faces.

Date of experience: January 11, 2023
New York
1 review
2 helpful votes
Follow Henry F.
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The current management needs tons of improvements. Most of them seem to have the require experience and leadership skills to be able to effectively lead the company and its employees. They don't seem to know much of other stuff involving the industry, and their visions seem to be too short-sighted.

Date of experience: December 26, 2022
Washington
1 review
0 helpful votes
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My go-to
December 24, 2022

This is my go-to store, they always have the best mix of classic styles and upcoming trends. The quality of the clothes has always been impeccable and anytime I've shopped there I've found the staff friendly and helpful.

Date of experience: December 21, 2022
New York
1 review
0 helpful votes
Follow Emmie M.
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Nice location and the shop is very accessible. They have a good mix of clothes and accessories that fits my budget.

Date of experience: December 13, 2022
California
1 review
0 helpful votes
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Luxurious Experience
December 13, 2022

Shopping here always feels like a luxurious experience. I love how the collections have all unique pieces but they can still be a staple in your wardrobe. The in-store staff are incredible, they have a great eye for fashion and are always polite and helpful.

Date of experience: December 12, 2022
New York
1 review
1 helpful vote
Follow Kurtis D.
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The quality of the products they offer is NOT GOOD. THEIR CLAIMS ARE FAKE! These evil people sell expensive products, and buying them is a waste of money. Avoid making the same mistake I did. Do not buy anything on impulse. I bought something the wrong size and wanted to return it but couldn't. It was ridiculous!

Whenever I contacted their customer service people, they became very rude and disrespectful and even used verbal abuse. It was AWFUL! STAY AWAY! BEWARE!

Date of experience: December 8, 2022
New York
1 review
0 helpful votes
Follow Arvel C.
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Wonderful store
December 1, 2022

I visited the store to get a shirt for my friend's birthday. I was immediately met by a young lady who helped me out with the clothes. Quality services and she made me feel comfortable. Thanks!

Date of experience: November 30, 2022
New Jersey
1 review
0 helpful votes
Follow Aliyah K.
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One of the best store experiences. Amazing employees - always really polite, inviting, and friendly. Such a gracious and sincere set of individuals. I always feel welcome.

Date of experience: October 29, 2022
New York
1 review
0 helpful votes
Follow James F.
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I woudn't expect a plain white shirt to take a surprisingly long amount of time to arrive at the store, especially since it was just a pick up. The staff were rude and impatient to myself and showing judgemental behavior between themselves about other customers walking in.

Date of experience: October 25, 2022
New York
1 review
0 helpful votes
Follow Rosamond H.
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They have a beautiful and diverse collection of clothes and I always find something nice to buy whenever I drop by the store.

Date of experience: October 10, 2022
New Jersey
1 review
0 helpful votes
Follow Madelle C.
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Happy shopper
September 12, 2022

My favorite store when looking for unique clothes to add to my collection. They also make me feel special whenever I visit.

Date of experience: September 12, 2022