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business logo of Anne Fontaine
annefontaine.com
luxury, chic, classic, formal womenAge 26-45, 46-60
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About the business


Clothing item from Anne FontaineFashion apparel by Anne FontaineMerchandise from Anne Fontaine clothing lineAnne Fontaine fashion product

Business Highlights

General

Target Gender: women
Target Age Group: 26-45, 46-60
Price: $$$$

Shipping

Shipping Cost: $15
Free Shipping: sometimes
Free Shipping Detail: for orders over $500

Returns

Return Policy: not free
Return Instructions: must be new, unused merchandise.
Return Cost: $10 shipping fee

Sustainability

Sustainability Score: Not Good Enough
Recycling Program: no

Product

Style: luxury, chic, classic, formal
Body Fit: regular
Available Sizes: Women's (XS, S, M, L, XL)

Customer Service

Support Channels: chat, phone, email
Support Phone: +1 855-405-6755
Support Email: [email protected]

Payment Options

Payment Methods: card payments, financing, PayPal
Buy Now Pay Later: Klarna

How would you rate Anne Fontaine?
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Anne Fontaine Reviews Summary

Anne Fontaine has a rating of 2.3 stars from 113 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Anne Fontaine most frequently mention and return policy. Anne Fontaine ranks 422nd among Clothing sites.

service
60
value
60
shipping
56
returns
48
quality
58

We monitor reviews for authenticity

Washington
1 review
1 helpful vote
Follow Delbert C.
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On my recent visit to the Anne Fontaine store, the customer service was outstanding, and the clothing quality was impressive.
The staff was not only friendly and well-informed but also patient as they addressed all my queries, helping me pick the perfect outfit for a special occasion.
I am thrilled with my purchase and the overall shopping experience.

Date of experience: May 11, 2024
New York
1 review
0 helpful votes
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The staff are incredibly welcoming, often providing style tips and compliments that brighten my day. It's these personal touches, along with the exquisite clothing, that make shopping here a truly enjoyable experience.

Date of experience: May 5, 2024
Georgia
1 review
0 helpful votes
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Great collections
March 30, 2024

I recently purchased the Lara White Shirt from Anne Fontaine, and it has quickly become a staple in my wardrobe. The craftsmanship is impeccable, with attention to detail that sets it apart from other brands. The shirt's unique design and comfortable fit have garnered compliments every time I wear it, making it a fantastic investment for both professional and casual settings.

Date of experience: March 29, 2024
New York
1 review
0 helpful votes
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Elegant and welcoming
March 23, 2024

The staff were exceptionally knowledgeable and attentive, making it easy to find a perfect outfit that felt tailor-made for me, elevating my wardrobe with their timeless pieces.

Date of experience: March 20, 2024
Texas
1 review
0 helpful votes
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Better than expected
March 13, 2024

I was captivated by the elegant and sophisticated collection of clothing that perfectly balances modern style with timeless elegance. The customer service team went above and beyond to assist me in selecting the perfect pieces, providing detailed information on sizing and fit that ensured my purchases were exactly what I was looking for.

Date of experience: March 11, 2024
Illinois
1 review
0 helpful votes
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The good people here work as employees, while the worst people in the company are in the leadership. The managers here are some of the most inconsiderate and apathetic people I've worked for. They just throw a lot of tasks at the employees without any consideration of our current workloads. Employees don't have room to breathe because the management doesn't give us any.

Date of experience: February 29, 2024
Illinois
1 review
0 helpful votes
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Shopping at Anne Fontaine was a delightful experience; the selection of elegant and timeless pieces truly stands out. The customer service was exceptional, providing personalized attention that made finding the perfect outfit effortless and enjoyable.

Date of experience: February 23, 2024
Texas
1 review
0 helpful votes
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Disgusting experience
February 13, 2024

Disgusting experience at Anne Fontaine Store. No one wanted to help you and when they did, they were not helpful at all. The woman who served me had her EarPods in acting like she didn't want to be there and was also shaking her head at customers and being very rude! The quality of products has gone down and prices doubled. Will not shop there anymore.

Date of experience: February 13, 2024
Texas
1 review
0 helpful votes
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Exceptional
February 3, 2024

The sales associates were not only knowledgeable but also incredibly helpful in selecting the perfect dress for my special occasion. The store boasts an impressive selection of women's clothing, all of which are of outstanding quality. My discovery of Anne Fontaine has been a delight, and I would wholeheartedly recommend it to anyone in search of quality women's apparel.

Date of experience: February 1, 2024
New York
1 review
0 helpful votes
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My personal stylist
January 24, 2024

The staff at Anne Fontaine seem to understand my style preferences perfectly, making each visit a great experience. The brand offers exceptional value, with each piece feeling like a unique work of art. Wearing Anne Fontaine gives me confidence, knowing that my outfit will stand out and not be just another common choice.

Date of experience: January 23, 2024
Texas
1 review
0 helpful votes
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The craftsmanship of the designs surprised me during my recent visit to one of their establishments. It was amazing how well the store employees served customers. They helped me choose the perfect clothing for an impending event and did so with great knowledge and courtesy. They come highly recommended.

Date of experience: January 8, 2024
New York
1 review
0 helpful votes
Follow Cody R.
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I am thoroughly impressed by the intricate detail and craftsmanship in their designs. They were not only knowledgeable and friendly but also went the extra mile to assist me in selecting the ideal outfit for an upcoming event. I highly recommend it.

Date of experience: January 4, 2024
Serbia
1 review
0 helpful votes
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Good shopping experience
December 24, 2023

Visiting the store turned out to be a delightful experience for me. I thoroughly enjoyed my time there. The staff was incredibly welcoming and assisted me with all my needs. Their patience was particularly noteworthy, especially when it came to helping me find the right sizes and more.

Date of experience: December 23, 2023
New York
1 review
0 helpful votes
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I keep coming back
December 14, 2023

I found the staff to be both welcoming and supportive during my visit. They assisted me without making me feel any pressure to make a purchase. The manager on duty was particularly fantastic, offering courteous and excellent help in choosing my clothes.

Date of experience: December 11, 2023
New York
1 review
0 helpful votes
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Exceptional pieces. And their attentive staff made it a pleasant shopping experience for me. Satisfied customer here.

Date of experience: December 7, 2023
New York
1 review
1 helpful vote
Follow Herman T.
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The manager was pleasant and the staff was fantastic. The collections were wonderful and offered a lot of fashion options.

Date of experience: November 12, 2023
California
1 review
0 helpful votes
Follow Stace P.
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These people have the worst customer service team that will fake smiles and attend to you easily if you are buying something. When it comes to returns, the same people have an awful attitude. They would do everything they could to avoid a return. They would also be rude and disrespectful for no reason. It was ridiculous!

Date of experience: November 4, 2023
New York
1 review
0 helpful votes
Follow Michael M.
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Customers come first here. From the moment I stepped into the store, the staff were very warm and welcoming. They were also very knowledgeable about their clothes. I was able to select the right pieces with the help of the store staff.

Date of experience: November 1, 2023
New York
1 review
0 helpful votes
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You can tell their pieces were copies from other brands and I couldn't believe how they're able to operate like that! There's no integrity in their designs, they're fake and very unethical. I'd feel awful buying their products.

Date of experience: October 10, 2023
New York
1 review
0 helpful votes
Follow David W.
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Upon my arrival, I was warmly greeted by a proficient and amicable team who displayed remarkable customer service. They assisted me in locating the ideal attire for a forthcoming occasion, extending valuable recommendations and insights to ensure I made the most suitable selections.

Date of experience: October 10, 2023