AmeriSaveReviews 230

I filed an application to refinance my primary mortgage with AmeriSave back in March. After numerous requests for MORE financials (2 years taxes and current pay stubs were provided), two closing dates were set and never met. I was told I wouldn't need an appraisal, then I would. Despite high income as a self-employed contractor (copywriter), an excellent credit history, and 300-plus months of paying my mortgage in a timely manner, my application was denied in June. The reason apparently was that my LLC wasn't two years old. If that's the case, then how come they didn't know that when I first sent all my financials? They wasted my time, and that of their employees. There's no way this application should have been strung along for 3 months. Complete and utter waste of time.

6-24-21: I checked my credit score and it dropped dramatically due to a hard credit pull from Amerisave on 6-23-21.

I had cancelled a loan refi with Amerisave in May 2021 due to too many issues with getting the loan closed.

On June 22, an Amerisave rep, Jack Sullivan called me, I told him I was not interested due to my previous bad experience with his company.

On June 23, Amerisave pulled a hard inquiry on my and my fiance's credit without permission using our personal information they had on file from the cancelled application.

When I contacted Jack Sullivan, he lied and said I gave him permission, that he absolutely would not have the inquiry removed, forcing me to file a complaint against Amerisave with the BBB.

They will continually call and contact you until they've gotten their application fee and then will not work to be competitive on rates.

I don't know what is wrong with y'all, but this company is extremely professional and easy to work with. It's not for people who don't know how to use a computer. Company pricing is unparalleled when compared to other lenders and every loan officer has three or more years experience. Call a company like Rocket and ask them a difficult question and then call Amerisave and see how accurate the folks at Rocket are.

I was conned into paying $500 to process a "loan pre-approval letter" which was also being prepared at a very ridiculously high rate. The agent did not tell warn me of any upfront fees to process the said letter.
I was advised to send some of my personal documents and complete some disclosure documents online and it was in these documents a payment authorization was hidden whic the officer said to complete being part of the process. He sent me a notice which basically says the letter is still being processed. On detecting their scam, i immediately reached out and asked the process be stopped, cancelled and demanded my money be refunded to y account. The agent in question repeatedly ignored my emails and calls and even had the audacity to email asking i send more personal documents to continue to facilitate and complete the process. I again re-terated my wishes which he ignored. I disputed the charges with my bank but in the interim will warn others to be wary while dealing with these company.

Wish I had paid more attention to the real reviews in this site. It should tell you something that in order to start the process you are required to pay $500 upfront. We ended dealing with Amerisave for a refi of our home. Months went by uploading hundreds of documents including month after month updated bank statements and financials, why? Because they wanted to drag the process forever. Even after getting the "final disclosure documents" they wanted more "updated" information. This was after the appraisal was approved, credit approved, etc. After more than 8 moths we decided not to play their game any longer and went with another lender. We were able to close in about 3 months. In March we send an email to our "mortgage processor" informing Amerisave we had decided to end the process; we still kept receiving their emails asking for more documents to be uploaded week after week. Loan processor finally told me they would close the application. All good until there. I finally get an email informing me that Amerisave decided a "credit denial" based on "insufficient credit files"; really? What a joke, waste of time, and waste of $500. Run as fast as you can from this company and look for a reputable lender.

To make it short:
Offered low interest rate, ended up with 0.9 higher interest rate and had to put down an extra 20k, this was after the deadline with the attorney meaning if we did not put the 20k we could have lost the rest of the money we had put down because of them, I am not sure if they use this as a way to trap you in by telling the attorney that they have everything all set when in reality they are still tweaking our "locked rate" to a higher one, and our loan amount to a smaller one. They were "working on it" for quiet too long requesting the same documents over and over again gave us 5 different loan disclosures I believe and they kept missing the deadlines, not sure whose fault it was but they do not seem like they cared at the beginning and almost at the end is when only one person apologized about the "trouble". It was the worst experience ever. I truly regret choosing them.

I was undecided about refinancing my home until I made a call to AmericaSave. I was able to complete an application and got a quote for much lower rate the same day. The process was quick and without hassle. My loan officer was very knowledgeable and accessible. All of my questions were answered in a timely manner. If, I didn't understand he helped me. He walked me through the entire process. We closed in a timely manner. I highly recommend Brittlynn Holmes of AmericaSave Britt you ROCK.

This punk a$$ company beat me for $500 upfront "lock-in" rate (just like everybody else on this review site). I was originally told the closing would take 3 - 4 weeks and my rate would be 2.6%. After 6 weeks and me sending in an ungodly amount of documents, they tell me that there was a hit and that my rate would have to increase to 3.1% in order for the loan to be approved. After careful thought, I agreed to continue on because that was still much better than my current rate of 5%. After agreeing and completing the new loan paperwork, I was told that it would close in the next couple weeks since they already had all my info. Then crickets... After a week in a half of nothing, I called on a Friday morning to confirm the closing date (which I was originally told would be the following Monday). Low and behold I was told that the Manager denied my loan... WHAT?!?!?!?! So if I hadn't called to check on the status, I wouldn't have even known that my loan was denied. And how does everything go from looking great to all of a sudden being denied at the very last minute. I mean, I was literally told that I would be closing on Monday of the following week - to finding out that I was being denied the Friday before. WTF!?!?! Do yourself a favor and stay FAR away from this company. It's a money grab... consider hundreds (maybe thousands) of poor saps around the country coughing up $500 upfront fee and the majority being denied. That's a straight up money grab! You've been warned!

This company is the worst ever. We applied in February and at the beginning of May we still had not closed. We had to pay a fee of $500 to apply and that was money wasted. They delayed the loan by constantly asking for another document and then at the beginning of May raised the fees by over 20%. Questions we asked went unanswered, staff apparently never read the emails we sent, the man to whom we talked when we finally decided not to go ahead became angry with us and the whole bad experience cost us $500 plus appraisal and other fees. We should have read the on-line reviews of this company before applying but did not and it was an expensive lesson.

I made the worst mistake of my professional life accepting a job at amerisave. All of the negative reviews are 100% accurate. Amerisave exists to take applications and the $500 processing fee. You might get lucky and have your loan funded but the real intent is to keep your $500. They make a lot of money doing this. By the way, if you want your $500 back simply submit a complaint at the CFPB or BBB websites. You'll get it back faster than you can imagine. I could go on for days about how awful and pathetic this company is but rest assured, it's as bad as a company can possibly get. Avoid at all costs and for gods sake quit stressing about saving a quarter point on the rate so your payment is $30 lower a month. NOT WORTH IT. That's why you're in this mess and you should have been smarter than to pay $500 for a floating rate and wait months with no communication. A little reading into the company would have told you they were already fined huge for deceptive marketing. Take a little higher rate with a reputable company you greedy dopes lol. In summary, there should be a congressional investigation into the mortgage industry and companies like this should be eliminated immediately. Anyone that works here should be ashamed because you are a pathetic human being if this is the best you can do.

Applied for a refinance loan. Spoke with Connor sent in all that was asked Switched my home owners insurance to say Amerisave. Got a little nervous About the whole thing because other mortgage lenders stated that 1.87 percent loan didn't exist. Called Connor and it got a little heated but thought it was worked out by the end of conversation. He then went to his supervisor Zach and Zach cancelled my loan. I put alot of time and effort in only to be cancelled because of a misunderstanding. Emailed Zach but he wouldn't respond. Don't question their honesty or you'll be cancelled

Was caretaking for my mom for 1.5 years and left my 27yr business closed during this period until she passed, needed to get back on my feet so looked at taking out first mortgage on my newly built home. They promised me the world last September,,, 8 months later not only still waiting but i had to cancel in attempt to find a reputable company instead. Requirement after requirement with no results. Coincidently perhaps but both home and cell phones blowing up with telemarketers and auto warrantee scam calls all day! I truly believe this is there only means of income. Horrible company in my opinion,,, Stay far away!

They look like the make the loan process simple during the online application. They request all of the information and approve you with a locking rate. Right at the end, when you call the loan originator, they change the required information and then deny the loan on false requirements. They wasted all the time requiring information after stating that we were approved. DO NOT USE THEM!

I've done several refi's with multiple lenders and have never had any problems, always closed in 30 days.
One delay after another with AmeriSave because of their incompetency and mistakes. No one picks up the ball after they drop it. 60 days later and no real communication to let me know what is going on, I have to constantly pursue updates and their excuses are frustratingly ridiculous.
I should have stayed away when they demanded an unrefundable $500 to start the application. I have never been charged a fee upfront like that. Should have listened to my instincts.

A decision you won't regret more like a decision you will regret. Just a week ago I had to cancel my agreement with Amerisave because of how utterly crappy it was. The agent I worked with was a bloke named Kyle. Within a week he started not to respond to my emails and not answer my calls. He just straight up abandoned me. What kind of service is that? If you want to find a good mortgage company, Amerisave shouldn't be on your list. 1 star.

We started Our Loan search in January 2021. We were offered the loan rates as lowest 2.5 %. We were working with Brandon Alexander from AmeriSave. You would think that this company is a big company that you can trust. BE CAREFULLLLL. First they said that they locked the interest rate all we have to do is send some documents showing our income. After two months sending them information that has nothing to do with our income -like asking for our business invoices?
We get W2 - we get paychecks? So this should be enough.
Then the whole game begins with their lies- After two months they tell you that the interest rate went up and you have to pay the difference buying interest rate.
I asked to speak with a manager -It took him two weeks to finally call me back and he said sorry we do not lock your loan until to sign the papers Closing Disclosure. I asked for concession and he said I will try. Let me see what I can do. Just so you know his name is Matt Schneid. Then you never hear back from him only Brandon your loan officer who is sending you email - Here is your $4395 concession but was never on our Loan Disclosure- Yesterday 03-25-21 was our Closing Disclosure and guess what they didn't include the concession in my loan.
Then Brandon sent me email saying that sorry but it went up again $4000
So I tried calling Brandon and Matt all day. No answer?
I emailed them what is going on and their response is We raised the loan amount not to have require at closing. That took over 60% LTV and cause the cost to rise.
Ok so my loan was $391.750 including all closing cost and you guys raised to $395.400? Because the rates changed again?

Please everyone learn from our experience. Do not trust their word and if you think because they sent you email with fully approval loan - Think twice and read your Closing Disclosure.
The loan officer who came to our house asked us please check the numbers -Because she knows what this company does AmeriSave.
We will pass to all our friends and costumers about our experience.
We will pass - We lost a great interest rate opportunity.
Sad but I will learn from Our mistake. Please learn from mine

Please do not use this company. They may be a highly ranked service but that "news" is most likely bought. We spent 3 months trying to refi with them and it was a complete cluster. Multiple requests for the same docs already provided, turn and burn sales strategies and an apparent lack of knowledge when it comes to tax filings. We had a closing scheduled 3 times and they pulled out at the last second. For this great service, you get to pre-pay a fee.