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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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It was a great experience from ordering to receiving our product.
So far so good, easy process to research and purchase
Spoke with Jason B. Who was knowledgeable about the shock and strut products they carry along with my application. He gave some good choices and I picked out my parts. I received them 2 days later and they should be installed this week.
I placed a few sheet metal screws on the voltage regulators to insure they don't fall off of the double sided tape fails.
It came with a small crack in the paint and the box was all torn up. But the product was nice.
I had a problem with my order and someone in the chat helped me and solved the problem quickly. I will continue buying and I will recommend it to my friends.
After being a customer for the past 5 years I can say that all of my returns/exchanges and concerns have been hassle free. Here's to another 5 years of business!
The stock crappy steering stabilizer is 166 dollars, this one is just over 100, and it fixed my death wobble problem. You do not need a dual stabilizer if your truck is stock. This made my truck feel totally secure going down the road now.
Great place to buy from, I have made several purchases and every one of them has been great
I very happy installation was easy & they look great! Delivery was good no problems.
Only my brake was out. Running light worked. Reverse light worked. Turned out it was the board. This board was an exact match and I would say felt like a more durable part.
Reviewed that you have them in stock and keeps telling me that my order won't ship till a month later.
I'm so sorry to hear about your experience!
I have attempted to contact you by phone and sent you an email so that I can help.
I hope to hear from you soon.
Amy
Ext 257
These guys have been nothing but awesome, best prices, best brands, timely shipping. They carry whatever you need for truck. I've been using them since 2017 and the affirm financing option has really made it easy for the family man who doesn't have the money to drop all at once. Thank y'all for the great products and customer service!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm so sorry to hear about your experience!
I have attempted to contact you by phone and sent you an email so that I can help.
I hope to hear from you soon.
Amy
Ext 257