On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Unsure yet due to not putting the leveling kit on yet. However the service has been good so far! Thanks.
Parts came as desired and they were Received thank you hopefully this set doesn't fly off my truck
Shipping prompt install quick catch can was great quality we will see how it goes with chevys 6.6 gdi
Smooth transaction and product quality was great
I'm very happy with this purchase
Fast and free delivery, parts looked great with no damage. Fit perfectly on my truck as described
Always easy to find what I'm looking for, fast shipping!
I like the open box deal!
Had a little damage on one corner but a little glue & can't really tell?
Thank You!
Last time I ordered an antenna for my truck the wrong one came after it checked fitting and assured it would work and that was a waste of time hoping my new purchase will be correct
EDIT: did not work highly upset and will not be purchasing from this site in the future
Last time I ordered an antenna for my truck the wrong one came after it checked fitting and assured it would work and that was a waste of time hoping my new purchase will be correct
Company applied a military discount to my order and I received the order quicker than other sites quoted. Very pleased with my experience!
Received my part on time and it is being installed today
Ordered and I got my headlights within 3 days. Came to me fast and easy to buy from
We bought my husband new running boards for his truck for Father's Day. They came with in a few days and were easy to install.
Awesome and easy experience and customer service is top notch will order again
Bought this exhaust system for my husband for Father's Day. He put it on 4 days ago and the chrome finish is already discolored due to heat. The sound is good but the appearance isn't what we wanted, should've went with black.
Received my order pretty quickly and came undismayed. That's outstanding for a big box item. Thank you.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm so sorry to hear about your experience!
So that I can help, please reach out to me directly at EXT 257
I hope to hear from you soon.
Amy