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A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
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Ordering the parts was easy, time to ship was good. However FedEx dropped the ball, they kept leaving the packages in the driveway but listed it as being left by the front door.
Before buying an exhaust I was told they are returnable even with installation as long as it's within the return period. I bought the exhaust knowing if i didn't like it I could return it. Upon requesting for a return due to the exhaust having a terrible drone I was approved for an Advanced RMA where i was charged for the rest of the new exhaust i would be replacing the return with. A month later i get a notice that not only has the new exhaust not been shipped but has been cancelled. I was told it was cancelled due to exhausts not being returnable which i was told twice it can be and even got an advanced RMA approved. AT at this point has failed to do anything other then say tough luck a send me on my way with what i'm also seeing as not even a full refund for the new exhaust. Will never buy from this company again or recommend! Lost my business and respect.
Fast delivery. Easy to install. I love the way it looks.
Truck part came in on time and with no damage on it.
I was concerned if this would fit on my truck because the original owner had already customized it by reducing the 3 inch pipe to 2 1/2 and then a y to 2 resonators and then to the factory tail pipes. And it was all welded together. But I cut it off at the welds and it fit together just fine and the sound is wonderful. Thanks so much.
Lots of great choices at fair prices. Very happy with the vehicle specific shopping feature
I purchased a Flowmaster FX muffler and some Carven exhaust tips. Truck sounds and looks much better now!
15 out of 10 American trucks was awesome got me my product shipped it arrived a little late thanks to FedEx however it arrived in one piece the product was super easy to install it took only 30 minutes and is extremely quality for the price I would recommend American trucks to anybody and everybody.
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Amy
Ext 257
Always good no problem easy install do to your YouTube channel install videos that's why I buy from this company
Overall, this was a very pleasant shopping experience. The bew bumper was exactly like the old, in every way. (pre-drilled openings etc.) The chrome corners of bumper had dark speckles on it that shouldn't have passed inspection. Guessing from the spraying of inside, or a poor chrome finish effort. Not dissatisfied but a pre-inspection before shipping would have rooted this bumper out. AND... A better packing of product for shipping is a must.
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Amy
Ext 257
It will be great once I do the cutting that's needed
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Amy
Ext 257
The purchase and product is good but the package was delayed by fedex and was damaged. Some of the bars were bent and difficult to put together. I used a rubber malate to bend pieces back into shape. But scratches on the finish could not be fixed... fedex is horrible
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Amy
Ext 257
Easy to install. Wakes up the neighbors. Win win there. Delivery was prompt, and over all, would recommend and use this site again for future parts if the price is right.
Ordered exhaust for my ram they had videos of almost all systems which made decision much easier.
I wished when when I bought my 2k$ bumpers the description would've said that these Heavy-duty bumpers would rust in less than a year. Paid to install, and paid to have removed and fixed the right way. At least they gave a 50$ discount on nxt order. What a deal.
I am so sorry to hear about your experience.
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Amy
Ext 257
Everything is as described easy shopping and fast delivery.
I placed my order on a Friday afternoon and had the product by the following Wednesday via standard shipping. Fast order processing and accurate online inventory. Other sites indicated they had the product but later cancelled my order because they didn't really have it.
I am very satisfied with this service.
Answer: Only success story with this place is I know to NEVER ORDER FROM THEM AGAIN! That's successful!
Answer: AT has Install Connect 2 find and schedule a local shop near your location. They let you choose 3 dates and times, and if there are several different truck shops near you, you decide where and when you would like the job to be completed. I found the install price from AT is much cheaper than I could walk off the street and get a price. I know AT will make sure to choose quality shops and get it done right.
Answer: Buy elsewhere! Do not waste your money with this website. They will either send you junk or it will be junk eventually and you won't be able to get a refund or warranty.
Answer: Buy elsewhere! Do not waste your money with this website. They will either send you junk or it will be junk eventually and you won't be able to get a refund or warranty.
Answer: Yes, go a web search for the product you want. There are many other websites that want your business and have great customer service. American Trucks does not.


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