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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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I was surprised to see that my order had arrived so quickly. As fast as some "jungle delivery" guys.
Lights look really good in truck, but not very bright going down the highway.
Just started, we shall see how she rolls. Ordering went smooth. Installation was easy radiator was plug in and play. One major incident with all Fords and should be emphasized with every order of a Ford related radiator. The transmission line quick coupler into the radiator requires a very special tool to remove the transmission lines from the old radiator. If you don't have that special tool you are screwed. It is very specific a fuel line separator won't work nothing will work except the specific tool. That tool cost about $10 and would have made this installation a breeze. We didn't have that tool. We didn't know what it was called we didn't know where to find one after several hours we finally found the proper tool and the transmission lines were out in 2 minutes we had spent 3 hours trying to improvise. With every radiator sold to a Ford customer American truck should be selling that tool or making sure that customer knows there is a situation and it means definite attention.
Just started, we shall see how she rolls. Ordering went smooth
Very Good emblems black white & grey which is the right colors I was looking for!
No coupons just a lot of spam in the emails. I have a catalog, stop the pop ups while I shop.
Received new slotted rotors and pads did not know where each rotor went, they were not marked. Called support tech and got the info. Otherwise looks good have not installed them yet.
Great experience my running boards were delivered within 2 days of ordering
Easy to use the website and ordering was quick. I also received my order within 3 days.
They sent different parts than what I ordered…. Ordered for 1998 and received parts for a 1986
I purchased both the front and rear tailgate LED emblems for my 2017 F150. Everything came packaged very well with no parts missing everything was in great condition with all the installation instructions and video I had no problem getting them installed with no issues.
The mats do not fit my truck I did submit an email to return them but I have not heard anything
Parts came fast. I ordered one thing wrong but the return was easy.
Would have been 5 star if they sent new clips with the brake pads
I ordered a new rear bumper for my 2016 Ram 1500 Bighorn. It arrived and was absolutely perfect. Six bolts and a half hour later it was installed. Looks great.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members