On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Quick response on a return and help me on my new orders
Got the product pretty quickly. Haven't had time to do the leveling kit but the antenna was a 2 minute thing. Super easy.
Part arrived a day earlier than expected. Easy to install. Noticeable improvement over OEM.
I thought American Trucks had a nice selection for my truck. Easy to get back to on the web in a google search. Lastly, the shipping was incredible. I only purchased standard shipping and I couldn't believe how quickly they came. They really undersold and over delivered. I love that philosophy.
Ordering was fast and easy shipping was also fast will on time arriving
I started shopping American Trucks when my new Ram was rear ended. All of the body shops were backlogged for months at the height of Covid. I decided to source aftermarket parts and found American Trucks. I ended up buying an aftermarket bumper and still had room to add another part. I added a cold air intake and the habit was formed. My truck went from plain driveway ornament to a clean slate. With just about any part I could want, I began a series of upgrades that would make my truck truly mine. So far, almost everything I've purchased for my truck has come from American Trucks.
Rep went above and beyond to find a creative solution to my problem. Very friendly and helpful even though the part I thought was missing wasn't.
Everything I have bought from you guys and been amazing and spot on thank you
I was just browsing to see what items were available for my truck and I found a front grille that was very nice and at a great price too!
I am sure I will be back for more great deals! Thanks
Short and Sweet, good job! Haven't installed the items yet, and it wouldn't be right for me to review this until I know the facts on the product first! Thank you!
Ordered a part on sat had it by Tues very happy with fast shipping
This was a very easy install, great look, and it stays water tight!
Wish the video associated with the bumper was for a Sierra instead of a Chevy
My experience is 50/50 I either get great parts or cracked slightly busted part. Not packaged great.
Bought a muffler for my gmc sierra 2020 and it has completely rotted from the inside out kind of expected a muffler to last a bit longer than that for the price
Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.
Amy
Ext 257
They were my only option I could find for replacing factory led lights so I went with it and now my left blinking will keep going into hyper flash and the right one does it when it wants to.
Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.
Amy
Ext 257
Great items but usually very expensive. Not made in America but delivered on time.
I was literally cleaning out my truck and thinking about when my delivery was going to be made and the FedEx truck pulled up and dropped off my swing out took boxes at the bed of my truck. Never mind the FedEx check was pretty hot. I don't think that was included in my purchase price.
Great items but usually very expensive
Excellent pricing and easy checkout, taillights arrived and 1 was broken, so far they are going to replace, I have to package them up and ship them back before they will send replacement
Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.
Amy
Ext 257
Excellent pricing and easy checkout
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback!
If you would like to discuss your review, please feel free to reach out.
I hope to hear from you soon.
Amy
Ext 257