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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Too much going on for an old man can't keep up tried to get discount could never get it hope I get my order
I placed an order with several products. All products were promptly delivered with no damage. There were instructions included and no missing parts. I would order from here again.
Appreciated the quality product & efficient, quick delivery!
Product was super easy to install, all hardware is included. Oh and did I mention, they look great!
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Amy
EXT. 257
Great product and fast delivery. Super easy install.
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Amy
EXT. 257
Ordering was easy and American Trucks even found a local installation shop. Install is tomorrow.
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Amy
EXT. 257
High quality parts and very fast shipping at that the service they provided was phenomenal and I couldn't be happier with my purchase at Americantrucks.com
I will continue to get parts for my vehicles from you guys. You guys have good deals, great prices, and awesome products.
The site can be hard to navigate at times on a mobile device but overall very pleased.
Easy to navigate site and make purchases. Also free shipping is a great selling point!
Thank you for sending the correct parts for my vehicle...
I have had terrible experience with other online company trying to get the correct parts.
My son in law wanted new lights for the back of his truck, he told me what he needed, I ordered them, they were economical and the shipping was very fast.
Speedy delivery and products were a great fit for my new truck.
Package came in in no time can't wait to put them on
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I look forward to hearing from you.
Amy
EXT. 257
Easy to find what you are looking for on the web site. My truck loves me for shopping at American Trucks
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Please feel free to reach out if you would like to discuss.
I look forward to hearing from you.
Amy
EXT. 257
Exhaust sounds awesome on my 18 3.5L eco boost. It took me awhile to choose a exhaust for the truck but I'm glad I choose this one. Would highly recommend
Very impressed with the variety of accessories and parts, a lot of which I could not find elsewhere.Next up-flares.
After needing new headlights, I ordered a pair for a decent price and got to me within 4 days. Simple install and look great
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback.
Please feel free to reach out if you would like to discuss.
I look forward to hearing from you.
Amy
EXT. 257