On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I thought I was receiving the covers that snapped in but instead I got the ones the just stuck on with tape and those will not work.
Very happy by how fast it came and the condition it came in!.
Very nice product for the price and the fact you don't need to pay someone to install, They're made to install easily!
Highly recommended. Great service from start to finish.
Installed the K&N breather assembly, took about 30 minutes over all. Looks great and my 5.0 has woken up a bit. Allowing the motor to breath makes a noticeable difference.
I was impressed with the customer service when I needed assistance to return a order not product related
They are fast paced and get the job done.Before I knew it my parts were delivered at my door and soon on my truck and I'll be riding dirty looking for those mud crickets
They put in small print that it may interfere with your sensors on the bumper. Well, it definitely interferes,
And I asked to return it and sent the pictures as requested, but havent received the return label as I was told. Also, it's going to cost me $25 to return it. Not happy
A wide variety of quality products, reasonably priced. Received products in a timely manner.
Ordered the brake kit today and I received email that they shipped today fast service and great prices will do business with you again
Good stuff here - and mass produced plastic trash that looks like a grill or a headlight. Get what you pay for.
Everything was good, but a bit confused on how to install it due to the videos being on a 3.5. I was told it was the same but am having issues do to the engine looking very different.
Purchase two things from americantrucks.com a tailgate assist for an F-150 King Ranch and window deflectors. Both were junk return both would never buy anything from them again
Horrible! Order was 2 days late and item was broken!
Great prices and fast shipping received most of my orders within 7 days
Ok product was damaged tried calling to return damaged item and associate said he would return my call never got a call
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members