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American Trucks

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.


americantrucks.com
Paoli, Pennsylvania, United States
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American Trucks Reviews Summary

The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.

This summary is generated by AI, based on text from customer reviews

quality
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This company responds to reviews on average within 6 days

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47,099 reviews

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New York
1 review
0 helpful votes
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Borla Atak
April 17, 2023

My exhaust got delivered extremely quick. Very happy with the service.

Date of experience: April 17, 2023
Tennessee
1 review
0 helpful votes
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Great customer service
April 17, 2023

A T keeps you informed every step of the way regarding product shipment and delivery.

Date of experience: April 17, 2023
New York
1 review
0 helpful votes
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Wheel fender flares
April 17, 2023

Fast delivery very happy with the progress thanks again AT

Date of experience: April 17, 2023
California
1 review
0 helpful votes
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Amazing
April 17, 2023

Installed the part within less than an hour on my 2014 ram 1500 outdoorsman hemi with single exhaust pipe. Great product

Date of experience: April 16, 2023
Michigan
1 review
0 helpful votes
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Shipping was quick install was easy love the growl it makes now sound is not too loud would say just right.

Date of experience: April 16, 2023
West Virginia
1 review
0 helpful votes
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2021 F150 tailgate decals
April 17, 2023

The tailgate decals fit perfectly and look great. My wife even likes them…enough said! Thanks!

Date of experience: April 16, 2023
Michigan
1 review
0 helpful votes
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AT is amazing!
April 17, 2023

It was easy (and fun) to shop for my truck! Can't wait for the parts!

Date of experience: April 16, 2023
Michigan
1 review
0 helpful votes
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No luck
May 17, 2023

Didn't get my order, they claim they can't ship to a PO box!

Date of experience: April 16, 2023
New York
1 review
0 helpful votes
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Great buy
April 16, 2023

The open box had some minor scratches on the fender but I didn't mind and it's also a truck so scratches will come.

Date of experience: April 16, 2023
New Jersey
1 review
0 helpful votes
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No happy
May 16, 2023

Front moulding do not fit they or 1/4 in different in the back of the molding to the wheel opening tried everything they are not bent write hope they make it write

Date of experience: April 16, 2023
Nebraska
1 review
0 helpful votes
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Gift for dad
April 16, 2023

He received them in a timely manner and really likes them!

Date of experience: April 16, 2023
California
1 review
0 helpful votes
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Hood protector
April 16, 2023

I'm very happy with my purchase it looks good and fits good on my hood.

Date of experience: April 16, 2023
Maryland
1 review
0 helpful votes
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Very pleased with the design and quality of craftmanship.

Date of experience: April 16, 2023
Florida
1 review
0 helpful votes
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Good price
April 16, 2023

Fast shipping and at very good prices and the product was perfect fit

Date of experience: April 15, 2023
Texas
2 reviews
0 helpful votes
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Awesome Experience!
April 15, 2023

Super fast shipping and great service! The parts I ordered were exactly as described.

Date of experience: April 15, 2023
New York
1 review
0 helpful votes
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L is Left - R is Right
May 15, 2023

Ordering was easy and product came when expected. However installing was a nightmare

Date of experience: April 15, 2023
Missouri
1 review
0 helpful votes
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All good
April 15, 2023

All good, but unfortunately it is the wrong part. How do I return it?

Date of experience: April 14, 2023
Pennsylvania
1 review
0 helpful votes
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Customer service
May 15, 2023

Called about installing problem
Representative was useless

Date of experience: April 14, 2023
Amy D. — American Trucks Rep
over a year old

I am so sorry to hear that.
If you would like to discuss,
Please reach out. I would be happy to speak to you about it.

Amy
EXT 257

California
1 review
0 helpful votes
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Good people good service
April 15, 2023

Really like their service and products.
Good people good service

Date of experience: April 14, 2023
Texas
1 review
0 helpful votes
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Catch can for '13 f-150
April 15, 2023

Super quick and easy checkout. Easy to find what I was looking for

Date of experience: April 14, 2023