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A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
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Had a spectre cold air intake before it was junk.k&n works 200 percent better..
Upgraded supports to handle heavier load. Installed with jack and 2x4s.
Make sure they go in all the way.
Have not used yet but they are almost triple the size the cheap factory foam ones.
Item I ordered was in stock, shipping was extremely fast, overall a great experience.
I first received one package, customer service really helped out and explained it was shipped separately quick and precise on my order. Friendly and awesome customer service!
I had called with several questions about my order. Sabrina was very nice and very helpful. Thanks again for the great customer service!
I have spent thousands of dollars on this site and always feel as if my purchasing experience is the best and simple as it gets. Returning thing my be a pain but they will sure take your money! No questions asked!
Experience was great! Easy to order and arrived at my home fairly quickly! Even included parts cleaner which was a surprise
Fast search and fast order, fast delivery and really looking good
I had to go with the solid black wheels because there wasn't a black & silver combination in the size that I was looking for. Overall I love them they look good on my truck
Found the product I was looking for on the American Trucks website. Good pricing and delivery was right on time. I will definitely use again.
I ordered the Timbrens on an open box deal and saved about $200! 7 day shipping was a little longer than I would have wanted but I didn't pay to expedite it so it's decent. I'll definitely be shopping here in the future.
Quick shipping, great products, good price, and great attention to customers.
The Bilstien 5100's I bought for all four corners were delived quickly but the packaging was severely damaged and the shock bodies where scratched up.
Everything came on time and as described. Even got a follow-up email to confirm that my package was received.
Was seamless, however I did order wrong part and return is in transit and item I needed was not available. After ordering one I could use but not the same as original, item showed up next day as recomended. Is it worth hassle of return ond reorder?
Very easy to install, but even easier to purchase with American Trucks. Great experience.
Received items. Exact fit to factory, exact same size brackets as original. Packaging was excellent. Less than an hour to replace old ones. No modifications were necessary. Look great. Easy job. Pictures coming after I finish detailing truck
Answer: Only success story with this place is I know to NEVER ORDER FROM THEM AGAIN! That's successful!
Answer: AT has Install Connect 2 find and schedule a local shop near your location. They let you choose 3 dates and times, and if there are several different truck shops near you, you decide where and when you would like the job to be completed. I found the install price from AT is much cheaper than I could walk off the street and get a price. I know AT will make sure to choose quality shops and get it done right.
Answer: Buy elsewhere! Do not waste your money with this website. They will either send you junk or it will be junk eventually and you won't be able to get a refund or warranty.
Answer: Buy elsewhere! Do not waste your money with this website. They will either send you junk or it will be junk eventually and you won't be able to get a refund or warranty.
Answer: Yes, go a web search for the product you want. There are many other websites that want your business and have great customer service. American Trucks does not.

