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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Good and accurate and quick as well.thanks!it was in a manner time and accurate nice.
Good and accurate and quick as well.thanks!
The website had many options but it was easy to use and very easy to order. They also notified me when what I was looking at was back in stock. I definitely recommend.
Quick delivery. Fits great. Website made sure what I was ordering was the correct size for my truck
Easy order, quick delivery and instructions are included. Looks like a easy install.
All parts arrived on time and package neatly! Great price as well!
Excellent products, fast shipping, great quality, and great prices
Great product, fast shipping, great service
Great variety of products, easy to navigate website, different payment options
I made my order and got most of it in 4 days. The last item took 7days. Still not bad. I'm real pleased with the items I got.
The website said the grille I ordered would fit my 2012 Ram 2500 i6.7, the grille I got definitely did not fit. I believe they sent me a standard v8 grille instead of a i6.7.
I own a 2006 Silverado. I'm looking to add to it without changing its stock look much. You guys had the option for my tailgate that was perfect. I can't wait to get it and install it! Thank you!
Product had to modified to work but I am happy. Thank You!
The website was easy to navigate. The products were of high quality and the prices were competitive. Ordering was easy and the products were delivered on time. They were properly packaged and fit my vehicle.
Great, no need for more thanks for solving mistake
I was shipped the wrong parts,
Need to exchange for right size & right truck?
Please help with exchange!
I reviewed your order and
I see you have reached out to our Customer Service to
Set that up.
If you need anything else please let us know.
Amy
EXT 257
Had a spectre cold air intake before it was junk.k&n works 200 percent better..
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I apologize for your experience.
I see you reached out to our Customer Service for assistance.
If you have any other questions, please let me know.
Amy
EXT 257