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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Superior performance upgrades for the Ford F-150 engine lineup!
Found just what I needed at a very good price. Hopefully they are fast shipping out.
I ordered the Putco black stainless steel tailgate letters. Have not installed yet but they look great. My order arrived early, the package was in good condition. Letters good, a little rough around the edges but overall I am satisfied.
Excellent delivery time! Great fit. Packaging was good
I preferred some bumper plates for my 2014 Ford F150. Ordering was easy, the price was good, the shipping was fast, and the parts fit perfectly. Will definitely order from here again.
Understood why I had to cancel helped without problems & promptly
Product is as described. Easy to place. Fast shipping. Recommend.
It's my first time purchase from American trucks. It should be good. Right?
American truck is a great company, however their choice of trucking companies sucks. I was told my grille guard was on back order for 12+weeks. Within an hour I received a call from trucking company stating he was in front of my house. No contact with me and added a week to delivery. American Truck did best they could since they had no control on freight co.
Great selection of products available for my F150. Order was shipped in a timely manner. The box that the item I ordered was shipped in got destroyed in the shipping process. Luckily none of the components got lost or damaged.
Very easy to search and find the parts I was looking for. Fast delivery too.
From ordering to delivery to installation, everything was exceptional. Ordered on a Thursday night, had exhaust installed following Wednesday.
We are glad to hear it.
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If you have any questions, please let me know.
Amy
EXT 1257
Have ordered all my truck parts and have received them in a timely manner with no hassle. Has been a great experience
Shipped fast. Got delivered a day sooner than expected.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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