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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Ordered an expensive grille guard for my truck and tried to get the discount from the email…no luck. Disappointed it didn't process!
Product arrived quickly and just as described. Will definitely order again
All items fit as stated on the site. Great experience. I will use you again soon.
The person that helped me with my order she did an amazing job very professional
Ordered pads for truck had them in 2 day's price beat a lot of other sites will return with more purchase
I bought my mirror weeks ago and still have not received it and it still has not shipped out
I am really sorry to hear that.
I checked your order and I see you have reached out to our
Customer service.
If you would like to discuss or have any other questions, please let me know.
Amy
EXT 1257
Everything arrived on time and as expected. Thanks for the quick and easy shopping!
These break pads and rotors came extremely quickly and work significantly better than my previous breaks. Definitely recommend!
Love this thing! Install was nice and easy and it added so much to my truck I recommend this to anyone at all who wants more power in their truck and a nice growl
Good so far. Ordering and shipping, received product in less than 5 business days.
Put the bumper on and it fits. Looks good. Shipping wasn't great. Hardware was missing because of holes in the box. But that's more on the shipping side.
Everything was fine but the delivery came later than it was projected after order
I am sorry to hear that.
If you have any questions, or would like to discuss your experience-
Please let me know.
Amy
EXT 1257
Some dented components from delivery but able to make it work. With some added labor cost.
I've been looking at the T-Style radio for my 13 F-150 for a while. Before I purchased I had some questions. I got connected with Anothy via chat and he was very helpful! Good information and he was familiar with the unit. Will buy for American Trucks again for sure!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
So sorry to hear that!
When you are placing an order and
You have questions or would like assistance
Applying a discount you have- Please
Let us know. Our customer service is happy to help.
Amy
EXT 1257