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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Purchased a item that missing hardware when asked about missing hardware which was shown as included in this open box special all I got was a return for store credit after they first offered to get me the hardware which is all I wanted
Headlights for beautiful already have them installed. Looks like a new truck. Customer service was excellent.
Great customer service! And it's wonderful to actually talk to a real live person instead of automated voice services. That's a rarity these days.
Simple and easy. No questions asked. Email sent out saying when to expect to product.
A Gentleman name Gary, help me out few time, he is very courteous, knowledgeable and easy to work with.
I swore I ordered the white finish, got mat back instead...
I am sorry to hear that.
To confirm anything about an item, or if you have any
Other questions- our customer service is happy to help.
Please let me know if you have any questions.
Amy
EXT 1257
Everything went smoothly, shipping took a couple days, and install went very smooth.
Package was exactly what I wanted and on time thanks for making it a great experience. Ken
Item was just as described, arrived on time and great price; "Than You"!
Great and speedy service! All of the boxes were in tact.
Products arrived sooner than I expected and the quality was great. Easy to install.
Product was exactly what I wanted. Shipping was prompt and well packaged
From start to finish, easy going. I never have an issue and if there was I am confident that they would fix it asap! Thanks for everything!
Get it and the Like it, try it on after washing it and my normal Size XL fits like a Smeedium…BabyGap…I guess that's why it was on sale, 40bucks down the drain but shipping was fast. Was going to get a leveling kit but Walmart Online had you guys and the rest of the internet bet by 40bucks…so went with just a sweatshirt, my 40bucks saved at Walmart, was lost by a sweatshirt I can't even zip up over my belly!
Easy to install, just the the right space for my truck thanks
These fenders were Easy to install on truck and made a big difference in the style of my truck.
Great shipping time, product is of quality. I am a little unimpressed with the under mounting with just tape. The 3m tape is great but it could use a few screws to keep underside nice a tight. All in all a good product.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am sorry to hear that.
I made an attempt to reach you by phone to discuss.
If you have any questions, please let me know.
Amy
EXT 1257