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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Exactly as described perfect sound and look direct bolt on Awesome product
Had some shipping problems- received a great value from American trucks. Thank you.
Amazing sound and absolutely no drone wish I had found this when I bought my truck
American trucks was awesome through out the whole transaction! I will definitely continue to shop here when I buy the following:
Exhaust system
Cold air intake
Intercooler
Tune
I ordered a replacement set of headlights for my 2010 F150 FX4. They arrived pretty quick and were very well packed. No instructions for hook up but the video on the website covered it. They look great on the truck! Glad I bought them.
Ordered my SandB over 2 weeks ago. Still waiting on it to be delivered. All payments have been processed. Addresses are correct but it hasn't even left the warehouse.
Shipping is crazy fast and the products I've gotten have always been easy installs and good quality
It was good. Had to wait on hold wile the price match was confirmed, not a problem. Need to call and make sure my order was not canceled is all. But good service.
Llego el mismo día que estaba previsto no hubo contratiempos y estoy feliz con mi compra
The Shopping experience was Great!
Ordered a Powerstop Front Brake Kit. When it arrived I was out of state and My wife was trying to help by putting the Box in the House, when the Box opened. One of the Rotors came out of the Box and Broke Two of Her Toes.
When you ship a Front Brake Kit you need to ship it in a Heavy-duty box!
Speedy delivery appreciated the concern for such a large and expensive order
Fast delivery great quality, just would be nice to have the back up lines
Mat were fast delivery and affordable. I wish I knew of the site earlier.
Perfect replacement. Looks good on my truck. Great product. Easy to install.
Had been shopping around waiting to buy an exhaust since I bought the truck over a year ago, and when I landed on American Trucks website I knew it was the place. Super fast shipping, and very fair prices. Will shop here again!
Easy to navigate and use. Find what I need. And verify that fits my trck..
Very easy to order. Yeah, quality parts. List of trucks unique to the individual.
Loved how fast they shipped and got it to me had it on the next day truck feels a lot better with these on rather than the stock ones the truck came with. Highly recommended
The company sent me a package without the necessary hardware to complete the installation.
I was quite perturbed with the method to replace the missing parts. However, they did come up with a way to resolve the issue in a more timely manner. I am thankful for them responding in an appropriate manner. Please excuse the previous angry review since they were able to correct the problem.
I am very sorry to hear about your experience.
I have reviewed your order and I see you have been assisted
With this. I apologize for any confusion. If you have any questions-
Please let me know.
Amy
EXT 1257
Ordered and paid for shipping and it was there the next day
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for speaking with me.
If you have any questions-
Please let me know.
Amy
EXT 1257