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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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It was harder for me to do it myself but it got done.
Be careful looking at this site and think twice before you give them your email. 4 or 5 emails every day. Today it was 5 in 2½ hours, 8 total today. There comes a point when you have to unsubscribe. When I called in they said sorry we hear this all the time then hung up on me.
Thought I had ordered a steel hood but got fiberglass instead. Otherwise, fast shipping and site was easy to maneuver. I would have put some shipping peanuts in the box other than just bubble wrap.
Looks awesome and went on easy. Great company good products
Great product selection and pricing. Unit does all as advertised
Jay from Pennsylvania was absolutely amazing with working me through what tires are going to be best for my needs. I could not say anything better about
Fast. Accurate. Service with a. Plug and play parts make assembly a breeze. Put on the headlights and taillights and third brake light and running boards myself. Basic tools needed and watch a how to video from YouTube. Thank you American Trucks.
Shipped super quick and the product was great! Easy install and trucks sounds great. Would recommend American Trucks to anyone!
Fast shipping, great quality, I really recommend their products
Very helpful and knowledgeable would shop here again
I am going to open the carton and check contents for damage today. I have taken photos of the carton to have as proof of mishandling. I want this noted for the record.
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Amy
EXT 1257
Wow! Super fast shipping on a large item. I order a coil over system for my F150 and it got here in a couple days. Amazing! Plus I messed up a previous order and the cancellation was super easy. Highly recommended! Will definitely shop here again!
Shipping was extremely fast and product was perfect. Installed quickly just as noted. Would recommend to everyone!
Exactly as described perfect sound and look direct bolt on Awesome product
Had some shipping problems- received a great value from American trucks. Thank you.
Amazing sound and absolutely no drone wish I had found this when I bought my truck
American trucks was awesome through out the whole transaction! I will definitely continue to shop here when I buy the following:
Exhaust system
Cold air intake
Intercooler
Tune
I ordered a replacement set of headlights for my 2010 F150 FX4. They arrived pretty quick and were very well packed. No instructions for hook up but the video on the website covered it. They look great on the truck! Glad I bought them.
Ordered my SandB over 2 weeks ago. Still waiting on it to be delivered. All payments have been processed. Addresses are correct but it hasn't even left the warehouse.
Thank you for speaking with me.
If you have any questions-
Please let me know.
Amy
EXT 1257
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I am very sorry to hear about your experience.
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Amy
EXT 1257