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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Would recommend them will be using again seem to have a lot of things I need or want promp service came pretty quick thanks
The products I purchased shipped quickly. I also used the connect install for scheduling and that went smoothly. The install was a little pricey for the difficulty level, although Barney Brothers did a great job, the part looks really good on the truck.
Online ordering was easy and delivery was quick. Thanks!
Check out pages were confusing. After going to "cart" check out and enter shipping information, the button to advance in the process said "continue shopping".
Item purchased was "open box" and discounted price. I expected marred finish and or missing hardware. Actually the main attaching bracket need forcefull tweaking to fit properly. Apparently it was not properly set up in the jig when welded together.
Once I got the unit mounted properly, I do like the function of this retractable step on my 2016 F150.
Love this website! They have great products and great service to back it up.
Grate experience the product was delivered in a timely manner and fits the truck great
You are asking me to rate and I have even got my product and or it has not even shipped
Please come back and leave a review when you have your items.
If you have any questions-
Please let me know.
Amy
EXT 1257
I was very pleased with these steps. They are decent quality for the price and they were very easy to install. I received them promptly and they look awesome on the truck!
I've ordered several times and it's always an easy and affordable experience
The product was simple and easy to find on the site. Received it and was easy to install.
My experience was quick and efficient service my husband is going to be so excited for Christmas!
In the future I will without a doubt be back on American Trucks for purchases. This has been a wonderful experience. And my truck feels beyond smooth on the road and going over bumpy roads. I am very happy with my purchase!
Great affordable product educational videos great customer service thank you American Trucks
Easy to find what I needed. Got the part within a few days and was notified when it was delivered.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback.
If you have any questions-
Please let me know.
Amy
EXT 1257