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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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A great company to order truck accessories, shipping is promptly done.i recommended this company.
AT has been great for all my orders. I always get what i ordered and the service/shipping is plenty fast and affordable. I always recommend AT first to anyone that asks about truck accessories.
They were at my house with in 48 hours but I didn't get a banner with the promo code I add on to my order.
Fast shipping. Product was packaged professionally and all parts seem to be there. Instructions are straightforward. But we're men we don't need no stinking instructions.
This was a great experience from the time I ordered the product to the delivery.
The wheel spacer came in a little damage from the package but nothing too bad that I would be scared of. It's probably not there fault, it may have happened during shipping since it was on the inside of the stud hole.
I shop at extreme terrain, this website is just like it. Easy to navigate. You can shop by vehicle.
I entered all of my vehicle information and the part I ordered (available based on those results) doesn't fit my truck.
That's confusing, but Dante was an amazing help in getting everything fixed and helping me get the right part.
Fast shipping on my nerf bars. They went in fast. Everything I needed was included.
The representative was very helpful in locating exactly what I needed.
End user friendly website easy to find products fast shipping
Bought open box. Condition was accurate. Shipping was delayed and inaccurate tracking was given. Took a good minute to get to a human. Worked out eventually.
American Trucks is a cash register that collects your money, and doesn't stand behind the product, they blame all on the manufacture. They basically have no inventory; they are the middleman who tries to profit on you! Be aware! No customer service! It is also a 3rd party, admitting they have no authority.
I purchased wheel liners for my Ford F-350 year 2023, liners been delivered without a box and no hardware, been struggling.to get from them the hardware, but they call December 5 Christmas time, and they can't get tracking number from the manufacture they blame.
Don't buy from American Trucks, you are risking your money!
Accurate and fast service also hard to find radiator was easy.
Fast & easy. The bull bar was set up for a 20 inch led light. Its the perfect size for me.
So many parts to upgrade my truck.
Easy to order. Received but was damaged. Customer service was very helpful and issued a credit.
Bought floor mats and car seat covers. One was delivered in 24 hours. The other was delivered days before the original delivery date.
It was easy to maneuver through the website. The prices are low for great quality products and delivery was fast. I highly recommend this website for all of your truck needs.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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I am happy that we were able to help you out with that.
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