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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Ordered my amp research steps on Easter, showed up on April fools day, rock on guys excellent service and great prices
Great service and friendly staff and will always reccommend them to every one i know
Expected it a little later but came earlier than expected pretty cool
With the information and videos provided of the product I felt confident I was ordering the right items for my truck
My only issue with the parts I ordered is that I ordered a charcoal grill and lower insert and the color really doesn't look charcoal to me. It has almost a silverish purple tint to it. It's not terrible so I kept it, but really not a charcoal.
Fast shipping and great product we will be doing g more orders
I just ordered a new set of rims for my truck so I am hoping everything goes as planned on delivery
I ordered and paid for a passenger and driver side fog light. Unfortunately I only received the passenger side... Now I will have to pay for a separate installation fee... Very disappointed!
I really like the customizable interface so you can see what the accessories look like to closely match your vehicle.
Fast shipping and easy installation. We will see how they work over the next few thousand miles.
Overall selection was great, with a wide variety of items to choose from. From final confirmation to delivery was extremely quick.
The experience was fast and easy online and delivery was easy as well.
Morimoto lights look amazing in person and even better looking at night. If you are interested in new tails, don't hesitate to spend the extra money on the Morimotos. Totally worth it.
I purchased a hood decal for my 2023 F-150. It was delivered earlier than expected, and was packaged perfectly. Took less than an hour to install by myself and looks great!
I stumbled across American Trucks looking for an exhaust system for a truck I purchased. They offered a cat back system for a little more than others wanted for the tailpipe section. Their price was great, communication was excellent and my item arrived quickly. I have already purchased additional items with them and will check with them on all my needs moving forward.
Easy install, seems to be high quality. Connectors matched up with factory hose fittings easily. Fast shipping.
Rear flares are to wide so they are like 1" away from the top of the arch so you can't fasten them, so that makes the ends hang down way below the bottom of the bedside
I am so sorry to hear that. I have reviewed your order and I see that you have purchased Factory Style Fender Flares; Front and Rear (07-13 Silverado 1500 LS, LT, LTZ, WT).
Please feel free to reach out to our customer service if you have any questions or if you need assistance with this item.
Your experience is important to us.
Amy
EXT 1257
The order came quickly and the graphics look great on my truck. It only took about 2 hours from start to finish.
Great website easy to use plan on buying few other things if this exhaust is what i'm expecting putting it on today
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am so sorry to hear about your experience with your OEM Style Fog Lights. I see that you have spoken with our customer service and have been assisted.
Your feedback is important to us. If you have any questions or if you would like to discuss your experience, please let me know.
Amy
EXT 1257