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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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It was very easy to install everything went well until I turned the truck on and the check engine light came on right after
I have not received Navos radios, but should have it tomorrow. Problem is that the camera component for this aftermarket stereo is back ordered for many months. That would be ok if notified before shipping radio. I will now have to pay an additional labor fee to have it installed or return it altogether. A little frustrated
Had no problem ordering the parts and the shipping was fast
Web site was setup with chat feature that prompted a return call from an agent. Extremely helpful.
Got my parts with no hassle and pretty quick, haven't had the chance to install them yet. Quality seems to be very good.
This is just about oem quality. These are about 1/8 inch very good quality if you are doubting yourself. Has to be trim to fit
Received Order #8-*******.Thank You. Still waiting on order #8-*******
Easy ordering, what ever you order you get it quick. You get it fast and on the day that they say the product will be delivered.
Everything fit perfect. Install was a breeze. Truck sounds much better than stock.
Bumper was delivered on schedule and in perfect condition. Took me about 2 hours to remove and install the new one and it looks great!
I already had the Bedrug for the bed of truck, I needed a mat for the tailgate so the Bedrug was the match. Very satisfied with purchase good product and excellent service. Very good delivery timing.
Perfect deal the correct parts fast and easy well packed
Don't like having to talk to so many different people when having questions. Spoke with someone guessing they work from home, he kept rambling on making no sense. And yawning the whole time.
I am so sorry to hear about your experience with your Range Active/Dynamic Fuel Management Disabler. I see that you have been assisted by our customer service team.
Please let me know if you have any questions or if you would like to discuss your feedback.
Amy
EXT 1257
My overall experience has been great. It's my first time ordering from this company and won't be my last. My shipment arrived when it said it would, no complaints.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. I see that you have spoken with our customer service team regarding your order for a Moroso Coolant Expansion Tank.
Please let me know if you have any other questions.
Amy
EXT 1257