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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Quick and easy. Has a lot of details about the products. Installed was very simple.
I love the sound. Definitely sounds good when you hit the gas and get going!
It's a gift for my dad. I haven't opened yet.will open on Father's Day
Exactly as advertised and very smooth and easy experience shopping and making a purchase and product arrived just as advertised and was delivered right within the time frame they gave me.
I find the latest and greatest accessories on American Trucks no matter which truck I'm looking for and the products always meets my quality of excellence. As long as I drive a truck and want to upgrade it I'll always go to American Trucks for the gear.
All parts fit but the last piece back fender way to short looks like I ran out of money
Ordered online. The next day the order was canceled by AT as they could not ship to my address. They called first but got my Voice Mail. I called back. Very courteous and took information on the phone and replaced order. Problem solved! Ten minutes.
The agent who help me was so great.Im in a rv club of 152 members and I.m going to everyone about American Trucks.
It took American trucks over two weeks since I put my order to letting me know that my item was out of stock and it would take another month before it was available to ship. I have to canceled my order. It was a big waste of time.
Bought the REKGEN 12" mudflaps for my F350. Install was a breeze packaging and shipping was just a simple. Delivery was quick and I love the product. Thank you!
I received everything but my running boards and i have no updated email on shipping of the running boards...
Hi Todd,
I tried to reach out to you about your running boards, and I am so sorry I missed you. Please feel free to return my call if you have any questions
Or if you would like to discuss your order. I apologize for the delay you've experienced with shipping.
I would be happy to speak with you.
You can reach me at EXT 1257.
Amy
It was exactly what I needed and just trimmed them to the length needed. Quick shipping.
The ones I ordered were supposed to fit a 2024 Ford f150. The holes didn't line up so I had to drill some. The protective plastic that was supposed to go between mudflap and paint was not precut
Called for guidance on which rear shocks I should purchase. Was sent three recommendations, in the form of a quote/order form. Selected the one I wanted, deleted the other two and proceeded to check out. Product arrived quickly and was exactly what I needed.
American Modified Tail Lights; Chrome Housing; Red Lens (09-14 F-150 Style side)
SKU: T*******
Taillights almost exact duplicate of original; however, the line up of the metal bolt holes in the truck with the plastic bolt studs is slightly off. I suggest making the metal holes slightly larger.
Very quick delivery. Website made ordering painless. Some written instructions included might have been helpful
The product I ordered shipped quickly and arrived in great condition. I definitely will be ordering more parts for my truck from this company.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your first purchase with us of pillar post panels and rocker panels Jeff!
I left you a voicemail and I hope you will return my call at EXT 1257.
I would be happy to speak with you about your feedback.
Please let me know if you have any questions.
Have a great day!
Amy