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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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I love the product- only issue is that neither the instruction booklet or the video matched the product.
Fast delivery and great exhaust system!
I will be ordering some more accessories.
Quick and easy to use the website and the videos were simple and nice. Quality material that I found to be better than what I was actually expecting.
While waiting for an order I placed I changed my mind on on some the items. I called and asked to cancel the order and told them the items I wanted changed. The total call time took 10 minutes the reps were very polite and super helpful. 10/10 I'll be buying from American Trucks again for sure!
Easy ordering and fast delivery. Everything looks good on good
I ordered a set of air bags (at a great price) on the 5th of july and the 8th of july they was here.no complaints.good folks
Items arrived earlier than planned good packaging products fit perfect
Super bright and easy to install and shipping i believe was 3-4 days so not bad at all.
Wanted to get a PVC oil seperator for my F150. Went to the web-site Tuesday, was a bit confused, so I called. Got to a rep fairly quickly. He knew what I was looking for and suggested 2 items, gave me the part numbers. I ordered Wednesday morning and my item is coming today, Friday. I will definitly be buying from American Trucks again. Oh, and the description/install video was very helpful.
THE SALESMAN WAS VERY HELPFULL AND TOOK TIME TO GET ME THE RIGHT KITS I HIGHLY RECOMEND AT FOR ALL YOUR AFTER MARKET NEEDS!
Can't say yet having them painted and installed let you know next Friday
Went online found product and ordered. Quick painless delivery. Looking forward to using this again for the future. Highly recommend!
Product was delivered on time and was in perfect condition. Looks nice on my truck. Install was not too bad. I would recommend this product. Very sturdy and bolts to truck without any drilling.
Easy ordering and tracking throughout the process, They keep up on the package and sent emails until it was delivered
The running boards I ordered had aluminum tracks on bottom side to slide the mounting bolts in. The boards I received had plastic in the middle of the boards and metal plates that you had to twist in place under the board for mounting. Not at all like the video they show when you buy the boards.
I did receive my package later than what the delivery date said at purchase, but other than that got my package fast and got exactly what I wanted and a great product.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Tod,
Apologize the running boards required a different install then the video shown on the website. If there is anything wrong with the product or would like to discuss further please do not hesitate to contact us or contact me directly at ext 1896.
Thank you,
Allison