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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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My purchase was very easy and thank you for the additional discount and recognizing my Veterans status.
Received part that came in a flimsy box and it was cracked almost in half
Found my part at a good price that I needed badly. I paid an extra $94 dollars to have it shipped overnight. Received an update for the delivery service that it was rescheduled for a later date. So, here I sit waiting on a part that should have been here already and installed on my truck!
I purchased WeatherTech Floor Mats for my 2022 Ram 3500 Limited Longhorn. Not only did American Trucks offer a great price but they offered us a military discount and they shipped faster than I expected! The floor mats look great, everything fits great, and American Trucks did it right! Thank You!
The process was very easy and prices were reasonable.Thank you
The light fit perfect works as described shipping was fast everything was good đź‘Ť
Llegan a tiempo los artĂculos y de buena calidad
Excelente servicio y hay muchas cosas por comprar muy completa la página
Excelent atenciĂłn and variety with many suggestions and variety of prices
These fender covers fit like a glove. They look great. It took a little longer to install but that had to do with my wheel well covers. Shipping was faster than expected, too.
Website said air intake was Instock so canceled my order with manufacturer to order with this site just to find out almost 3 weeks later they don't really have it in stock and they keep giving me a generic answer about expect shipment the next day which I received twice already but they took payment fast as if item was shipping out
This round of purchase was for a radiator; it ended up with a complete cooling overhaul combined with a complete overhaul to the front suspension.
Do yourself a favor and stay away from this company. They are no help if you have a problem! Just out for the money! So take alook at the BBB if you wanna see how many people they screwed over!
Shopping experience and product quality is exceptional, however - the shipping department needs to review the quality and method products are shipped. All items arrived, but the shipping box was far from acceptable to handle the weight of the items shipped. It arrived in pieces - just thankful is all got here and the only damage was product boxes
If your truck is a pavement princess, you'll love these. They look great, they feel durable but they do not bolt into the frame. I off-road a lot for hunting, camping, and fishing activities so having something that bolts into the body is not ideal for me.
Ordering was easy plenty of items to choose from will definitely order again
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members