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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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I have recievwd the wrong item. Hope when I return the wrong item, you can send me the item I have ordered
Absolutely amazing! Ordering processing was very simple & asked for lots of details about my truck to make sure I was getting the correct items to fit my truck. My order arrived very quickly within 2 days & installation was very easy
Super great service all around... and super helpful with the instructional video. Super fast shipping too!
I ordered fender flares for my truck on July 31st. It still has not arrived. Now told August 13 to August 15th. Glad I was not in a hurry.
The product I bought had no issues putting it on. They fit well no my truck is more like a truck.
Product was damaged and I refused. I have yet to get a response from AT. That is not a good thing. My first experience with AT. It has disrupt my project. Tires are on without fender flares. Not good. No correspondence is troubling. I would like to know when I will get my order. My project is in jeopardy without flares, tires are on and paint is in peril. Not happy!
My problem has been resolved very quickly anytime I have contacted support. If you have a problem they will work with you to make it right.
Excellent for. Great quality. I highly recommend this for anyone looking for new rubber door seals
Have been ordering from AT for years now and am always satisfied with the products. I recommend you to all my friends.
So far so good.
I have received my order.
But it hasn't been installed yet.
If I have any issues, I will be happy to let you know.
Stillen air intake for a 2024 Chevy LT Trail Boss. Heavy duty piece. Looks great. You don't need to re drill holes like every other review states. Place a clip on one side, press down and pull to the other side of the intake, and you will be able line up the holes. Also noteworthy, the intake does not interfere with the Aero shutters, which many people have had issues with. As to functionally I have not have had it long enough to see a difference yet.
They were fast on shipping. The part were right the first time.
Pleased with timely delivery as well as Pleased with product ordered.
Easy to order online. Prompt processing of order. Received shipment in four days of my order. Exceptional!
Very happy with the product in question and the shipping was very quick as well. Install was simple and relatively quick for two guys doing it without a lift.
Very thing was very professional shipping was right on time price was very reasonable
Follow the instructions. When they say to remove the bolts from the lower strut mount, do it. An air hammer would have come in handy. It would have been nice if the kit came with new hardware for the lower strut mount.
Satisfied with the kit other than that.
Baught a out every part on my truck frome this company. Nothing but good. Besides a few returns but it was no issues. Definitely worth it.
Bumper arrived damaged. I don't know if it was the shipper or American truck. But I will be reaching out.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members