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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Installation took about 45 minutes of my day. The mirrors work great. I would recommend using the original foam gaskets. They cover more area.10mm deep socket is all that's required!
I installed the light bar with the included brackets after taking the tailgate off. It's critical to check the clearance between the tailgate and the light bar. After reattaching the tailgate I noticed the tailgate will hit the light bar when lowering it. Remove the tailgate and lowered the light bar just a smigg. Recheck clearance and all is good. Tested operation and found light working normally. As stated in the instructions I had messages for t/s fault and trailer disconnect. So I ran the power circuit (red wire) to the battery with an inline all weather fuse holder. No more messages on dash. Secured power circuit with split loom from light to fuse holder. Secured wiring from light bar to trailer connector with split loom. Hardwire connections were done with butt connectors an shirink tube. I am a retired ASE master technician. All was straight forward for me. Kinda fun for me. These lights are really bright and I'm totally satisfied with the product.
Product fit great and really made the engine come to life. Only noticeable difference is deeper tone out of exhaust. Haven't had a chance to check gas mileage.
Great products and fast delivery
Easy to get through website and find what is best
Ordered new part for my truck, and the item was perfect, and arrived very fast
Takes a little longer than most things I buy online, but the products I receive from AT are always good quality and do what I want them to do.
I paid extra for one day delivery and didn't get the product, very disappointed!
Placing the order was easy, but after paying with credit card, my bank notified of charge, but had nothing from AT. Called AT and rep couldn't find order. Got confirmation next day.
I was looking for a particular look for F150 running boards and had a number of different ones that I was looking at. The salesman caught on to what I was wanting and narrowed it down for me.
I ordered new side mirrors for towing my 20 ft enclosed trailer. The product is great and shipped very quickly!
Fast shipping and part seems to be of good quality have not installed yet but have no doubts it will fit
Great experience and great products for my truck. Will buy a few more things.
Have ordered a lot of parts through them and everything has come great when there has been a problem they have fixed it immediately
I haven't received my order yet so my review is pending for now but it's not looking good since it's been over a week and still no package
Amazing will order again and recommend perfect set up and items
I selected my correct truck, part said it would fit on your site. Opened the box and its not recommended for my vehicle... now I need to make mods.
DO NOT BUY from American trucks! This is the second time things have came damaged or the wrong item was sent! Especially when you're a mechanic you don't have time to ship back for replacement parts. HORRIBLE! Will pay the extra money and go somewhere reliable
Overall great process and wonderful assistance from the service center. Having said that, I've spent an awful lot of time reviewing the experience before it's complete, including this one. Would have 5 stars if everything promised was already known (in writing).
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members