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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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I originally had an issue with the website advertising a faster shipping time than I received, but a customer service agent was very helpful and even offered a coupon for my troubles. The Flowmaster Outlaw fit perfectly, installed easily per the install video, and sounds AWESOME!
Selling items not in stock. I can order from manufacturer and wait for them to ship at a lower price
Ordered for delivery to PO Box, got a friendly customer service call for physical address, shipped the same day using my requested delivery service
Great parts for my truck plus great prices plus like that they actually have pictures of product on trucks.
So far the experience I've had with everyone with at is second to none. Seems like they always have a actual person that is willing to help me any way they can! Pricing is very competitive especially with a staff like that!
I ordered a complete brake kit for my 2019 Silverado 6.6L 3500 4x4 DRW. My "kit" was broken into three separate shipping numbers. When my order arrived, 3 days early, the boxes were barely hanging onto the rotors. I took pictures. Three of the 4 rotors arrived, however I am still missing a front rotor, all the pads and hardware. There is no further information about the order, or the missing pieces. Please let me know when I can expect the rest of my order.
Thank you,
Scott Johnson, *******423, *******@getjetaz.com
Easy to use and had reviews where other people had bought the product Thanks!
I was originally quoted a two week wait but it arrived within 3 days of ordering. Very quick service!
I bought some open box rain visors and the description says very good for the condition but when I received them there was some kind of glue on them and not any good
No problem what so ever. It was a smooth pickup and transition. Packaging was great
It was expected to arrive a Thursday. That's why I ordered it. It came in Friday early afternoon but I was happy with the product either way
Great truck products and useful videos to assist with purchases
I got my package very quick. Have not gotten a chance to open the box yet to see the product.
Great service and great quality 👏will order more from this website 👍
Shopping was easy in placing order and receiving delivery faster then what I expected. I am waiting to get my truck in for inspection and to get two of my old braces off that has to be heated to get off so that I can install my new running boards. I haven't oped the box yet but planning this month in September to put them on.
First and last time buying from American trucks they charge me extra for shipping they gave me a day and is going to take normal shipping,they just lied for as to buy fron them...
My first time shopping here and the first thing i've noticed was very fast shipping, highly recommend 👍🏼
Awesome experience! Super fast shipping!
Highly recommended! Quality items!
I still have a window switch I need but you guys are a little higher than a few other.
I will see how this works out. I have some other parts needed
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members