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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Great site to shop at, from start to finish they are serious about your order, almost as if you were their biggest customer!
American trucks is the best in the world they have the biggest selection in parts and the best cunsromer service.
The material feels durable but the zipper that allows you to flip down the middle arm rest is cheap, it came apart the first time I unzipped it to see how it looks with the arm down. I'll have to return for a new one unfortunately.
I go to American Trucks.com for all my truck part needs and your quick service is awesome and saves me so much hassle than if I didn't have access and experience to this site.
Ordered some parts that stated if I ordered within 7 hours they would arrive by Friday. It's Friday and now the tracking shows we will not receive them until Saturday. We are closed Saturday and I will not receive them until Monday. I would not have ordered them had I known they would arrive after the weekend. Very frustrating.
Installation took about 45 minutes of my day. The mirrors work great. I would recommend using the original foam gaskets. They cover more area.10mm deep socket is all that's required!
I installed the light bar with the included brackets after taking the tailgate off. It's critical to check the clearance between the tailgate and the light bar. After reattaching the tailgate I noticed the tailgate will hit the light bar when lowering it. Remove the tailgate and lowered the light bar just a smigg. Recheck clearance and all is good. Tested operation and found light working normally. As stated in the instructions I had messages for t/s fault and trailer disconnect. So I ran the power circuit (red wire) to the battery with an inline all weather fuse holder. No more messages on dash. Secured power circuit with split loom from light to fuse holder. Secured wiring from light bar to trailer connector with split loom. Hardwire connections were done with butt connectors an shirink tube. I am a retired ASE master technician. All was straight forward for me. Kinda fun for me. These lights are really bright and I'm totally satisfied with the product.
Product fit great and really made the engine come to life. Only noticeable difference is deeper tone out of exhaust. Haven't had a chance to check gas mileage.
Great products and fast delivery
Easy to get through website and find what is best
Ordered new part for my truck, and the item was perfect, and arrived very fast
Takes a little longer than most things I buy online, but the products I receive from AT are always good quality and do what I want them to do.
I paid extra for one day delivery and didn't get the product, very disappointed!
Placing the order was easy, but after paying with credit card, my bank notified of charge, but had nothing from AT. Called AT and rep couldn't find order. Got confirmation next day.
I was looking for a particular look for F150 running boards and had a number of different ones that I was looking at. The salesman caught on to what I was wanting and narrowed it down for me.
I ordered new side mirrors for towing my 20 ft enclosed trailer. The product is great and shipped very quickly!
Fast shipping and part seems to be of good quality have not installed yet but have no doubts it will fit
Great experience and great products for my truck. Will buy a few more things.
Have ordered a lot of parts through them and everything has come great when there has been a problem they have fixed it immediately
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members