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From the business
A tried and true appreciation for a pickup comes from deep within. Whether sparked by work necessity and hauling loads or simply the ever improving style of the F-150, Silverado, RAM, and Sierra, incorporating personal touches is a must. Exceptional knowledge, first-class support and quality upgrades for comfort, function and fun is what AmericanTrucks prides itself on. We are passionate enthusiasts whose customers are the number 1 priority.
American Trucks Reviews Summary
The company has garnered a reputation for strong customer service, with many customers praising the helpfulness of staff and the ease of navigating the website. Positive sentiments often highlight product quality and prompt shipping. However, concerns arise regarding order discrepancies, missing parts, and inadequate quality control, leading to frustration over returns and unresolved issues. While many customers express satisfaction with their purchases, a notable portion report significant challenges in receiving complete and accurate orders. Overall, the company demonstrates potential for excellence but must address quality assurance and customer support to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
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Super fast delivery great price really fast install and great sound
Expected delivery was 12/30 but arrived 12/26. Surprising considering the Christmas rush. Well done!
After ordering and receiving my first order from your company I'm sure I will be looking for other items for my F150. Thanks!
Finding the parts and desired items for my vehicle on AmericanTrucks.com is really easy and straightforward allowing me to find exactly what im looking for
I ordered front headlights as a gift, it came sooner than expected and in perfect shape looked just how it said it would. I would order from here again!
Finding what I wanted was very easy, they have very good prices and very fast and efficient shipping.
Ken was very clear on the phone and knew exactly what I was looking for. From purchasing to receiving was a pleasant experience. I would choose this company again!
Liked that my part came quickly. Will be ordering more soon!
Easy to order. Great customer service & quick delivery. Would recommend & will shop again.
Was very disappointed on the cold intake I bought, every part was off where I had to rig up just make it fit! The manufacturing company needs to readjust the assembly and get the parts closer to fit better, my hose line was way to short now it's pinching my hose hopefully it doesn't cause a problem later on, also the sensor bushing was way to tight and wouldn't fit, hope yall can add a better bushing where I wouldn't have to use super glue to make it stick to the intake
Awesome sauce it was just awesome I loved it so much great website and delivery easy
Had a order come in that was missing some items. I Was well taken care of thanks so much.
The experience ordering through the website is easy as long as you have all of the trucks details.
Great experience exactly what they said it was my only complaint would be FedEx but that's not AT problem definitely be buying from them in the future
I ordered my product and it shipped on the 8th still haven't received it threw fed ex. It keeps getting shipped to Saginaw to other fed ex and back to Saginaw to other Fed ex and back and forth. It keeps updating saying that it will be here by end of day and update to the next day so on.
Hello Cassie,
I just left you a voicemail going into further detail regarding your review, I apologize that fed ex kept changing the delivery date! As I stated if you need any further assistance please feel free to reach out to me.
Thank you,
Allison EXT 1896
The mirrors I got were very nice and the ordering of them was easy as 123. I received them in a timely manner and was impressed especially being around the holidays.
Thank you American Trucks!
Fits looks great way Better light output in stock definitely worth the money
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Francisco,
I am sorry to hear that your cold air intake did not fit correctly as advertised, in the future please feel free to reach out to us directly when you have fitment issues we can look at the product you receive and compare it to the suppliers website and verify you received the correct item. As well as assist you with replacing it for something different if needed. I went ahead and issued you a voucher to use on your next purchase online or over the phone. If you need any additional assistance please do not hesitate to reach out to us.
Thank you,
Allison