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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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I've ordered twice from American muscle and I haven't had any issues nor concerns. I've ordered BMR suspension parts and the installation has been a breeze. Thank you guys!
Was told to order by this time to get it overnighted. Ordered it and was again notified it would be delivered next day. Shop was waiting with my car for a spoiler that never even shipped out the day it was supposed to arrive. Way to false advertise overnight shipping. Then use the excuse nothing ships same day. THEN DONT ADVERTISE IT!
Easy process. Great results. Love shopping here and always come back. What else should I add? I have a charger r/t
I ordered a Ss 1Le style splitter for my 2023 camaro after being told from this website it would and when it got here not only did it have 0 installation instructions the holes on the splitter do not line up with the bottom of my camaro so the splitter is barely hanging on
Hello Macaylen,
I just left you a voicemail regarding your review for the Chin Splitter. I'm sorry to hear that it did not fit and did not arrive with hardware I understand how frustrating this must be. I would be happy to look into this further for you and get you out that missing hardware as well as looking into instructions. At your earliest convenience please give me a call back.
Thank you,
Allison
Very happy with purchase, would definitely recommend!
Ordered a tuner with 1 custom tune, received the tuner a few days later and filled out the tune request form. Have had 0 communication besides an automated reply. Has not been a good experience at all.
Hey Tim,
Looks like your communication regarding the tuner was received and sent over on 4/4. I apologize if it took longer than it should of to receive your information that you requested. If you need any additional assistance my extension is 1896 and please do not hesitate to reach out!
Thank you,
Allison
Ordered parts and got them the next day. Standard shipping. Always a great experience.
I received my wheels today as AM said I would, however my lugnuts did not come. The tracking says they arrived in Ellenwood GA at 3:50 pm 4-2
Then left Ellenwood Ga@ 11:35 pm 4-2. Then arrived back at Ellenwood GA at 01:40 am 4-3. Still in Ellenwood. I'm only two hours away. This is not AM problem, I'm not happy with FedEx!
Order a set of corbeau seats and seat brackets for my 06 mustang. They shipped them quickly and they were packaged excellent. Great company and would do buisness again! Check them out you won't be let down.
Once I was connected to Leo via Chat session, things worked as easily as it could given the computer problems on Leo's end. After several tries was able to complete the ordered. Leo was extremely helpful and patient.
Purchased a rear diffuser adaptor package from AM to add another dimension to the overall look of my Mustang convertible... I spent a little time comparing the offerings, and when available the unit's installation video (thank you for offering those helpful tip videos), which helped in making my decision. I was looking for a package that enhanced the look, but did not convey an overall aggressive look, which I believe belongs to the fastback/Shelby portfolio. Just wanted to apply a little aggressive behavior to my GT convertible. The offerings, the ease of purchase went a long way in making the overall purchase easy. The unit arrived within three days of the order placement.
My order was shipped sooner than I expected.
Fair prices and a large inventory.
I have not received my product. I have received 20 emails since placing my order.
Part arrived ahead of schedule, excellent product and service
Back rotors came on time, front rotors came a day late and I never got my free gift with the purchase
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Ryan,
I located your order for the GT500 Style Rear Spoiler Gloss Black ordered on 4/8. I see the method of shipping selecting was standard but assume you are referring to the Get it by date listed on the website at time of order based on your delivery zip code. Unfortunately standard shipping orders take 24 hours to process before they ship therefor this shipped on 4/9 being delivered on 4/10 by Fed Ex. I apologize for any confusion or miscommunication around the shipping delivery timeframe. I issued you an additional voucher to use on your next purchase online or over the phone as we hope you will continue your business with us.
Thank you,
Allison