On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Nice selection of Mustang parts, love that I can get the parts I need for my 2011 Gen 5 GT 5.0 Premium Mustang. Only one part has been out of stock recently.
Easy, I was wondering if you give military discount? I am a disabled veteran with 22 years of service is the US Air Force.
Very easy to find what I wanted. The price is great for the product. Free shipping is awesome.
It was on sale for a great price and I have been watching for one. The item was just the same as I expected. It fit well and we will see if it helps handling.
Not worth a Damn. I still don't know if the lettering for the rear bumper of my 2004 Mustang GT was every ordered. Maybe my password isn't good
Great ideas for dressing up my stang. Good prices and great service
I like shopping at American Muscle for the ease of there website, competitive prices and fast shopping times.
Great Item! Easy to Install. Fast Delivery, Item was in great condition
One day ago I received an email on a part that I being waiting for, I proceed to make the purchase, and paid with affirm, and the day after I recieved an email that the part was out of stock (driveshaft)
Im really mad about that
I'm so sorry to hear about your experience!
I have attempted to contact you by phone and sent you an email so that I can help.
I hope to hear from you soon.
Amy
Ext 257
All my parts were easy to find on the website and in stock and the delivery was on time
Awesome! Why ask for 50 words! I am not happy with this review request!
I love dealing with American muscle because I get my order on time and packed very well. Thanks again.
I can't describe it now I have to wait for the order to arrive
Totally satisfied, thank you very much
A+ All the way around! Very helpful with picking out the right wheels and tires for me! Described everything in detail! Would definitely recommend AM to anyone!
Site is easy to naviagte, found what I wnated and it also had a great installation instruction YouTube video.
Nice product and happy with how it looks. Order came in pretty fast also.
Super fast delivery and awesome product. AM products always match my 97 Cobra. Thank you guys/girls. TEAM AMERICAN MUSCLE
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm so sorry to hear about your experience!
I have attempted to contact you by phone and sent you an email so that I can help.
I hope to hear from you soon.
Amy
Ext 257