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AmericanMuscle

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!


americanmuscle.com
Founded in 2003
Malvern, PA, United States
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AmericanMuscle Reviews Summary

The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.

This summary is generated by AI, based on text from customer reviews

quality
280
This company responds to reviews on average within 6 days

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35,350 reviews

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Florida
1 review
0 helpful votes
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Thanks
June 19, 2022

Great I love it best thing a money can buy is something for a car

Date of experience: June 19, 2022
Kentucky
1 review
0 helpful votes
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Fast shipping
June 19, 2022

Worked as described fast shipping easy to install.

Date of experience: June 19, 2022
California
1 review
0 helpful votes
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Great product
June 19, 2022

Thank you I enjoyed the product. I put it on and I liked it a lot.

Date of experience: June 19, 2022
Florida
1 review
0 helpful votes
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Day early
June 19, 2022

Arrived a day early! Great shipping process and interface

Date of experience: June 19, 2022
California
1 review
0 helpful votes
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H Pipe
June 19, 2022

It was fast and easy but my package came open and was missing a clap not to big of a deal just went to get a new clamp.

Date of experience: June 18, 2022
Tennessee
1 review
0 helpful votes
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The radiator fits and looks nice but the stocked transmission coolant line adapters do not fit it.

Date of experience: June 18, 2022
Support R. — AmericanMuscle Rep
over a year old

I'm so sorry to hear about your experience!

I have attempted to contact you so I can help.
Please feel free to reach out if you would like to discuss your feedback.
I hope to hear from you soon.

Amy
Ext 257

North Carolina
1 review
0 helpful votes
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Order and delivery
June 18, 2022

I placed my order without a problem and my spoiler was delivered to my body shop a day early. Very pleased with everything. It came carefully wrapped and protected ready for paint. Very little had to be done before the color was laid down and the clear coat went on. I will post some pictures next week.

Date of experience: June 17, 2022
Ohio
1 review
0 helpful votes
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Mustang Parts
June 17, 2022

We've ordered before. Prompt delivery. Would recommend.

Date of experience: June 17, 2022
Wisconsin
1 review
0 helpful votes
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Love the items!
June 17, 2022

Gives the car a better look and gives the car more
Horse power

Date of experience: June 17, 2022
California
1 review
0 helpful votes
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Great service
June 17, 2022

Part came yet days after I ordered. Excellent service.

Date of experience: June 16, 2022
Mississippi
1 review
0 helpful votes
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No problems
June 17, 2022

Fast on time delivery. Easy install as stated in description. Adds some low end pop

Date of experience: June 16, 2022
Ohio
1 review
0 helpful votes
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Gift item
June 17, 2022

Easy fast nice web site order came faster then expected

Date of experience: June 16, 2022
Canada
1 review
0 helpful votes
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Got Mustang
June 16, 2022

Everything awesome at American muscle was quick and easy

Date of experience: June 16, 2022
Texas
2 reviews
0 helpful votes
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I got all my products I ordered, one was damaged but I don't want to go through the hassle of returning it for a bunch of scratches. The lowering springs were shipped to me in an oversized box with the springs just thrown in there no packaging, no peanuts or foam or even old newspapers just the springs thrown in there loosely, first time I've ordered from them using LMR mostly. I'm not pleased with how they shipped it out but I'm not missing anything.

Date of experience: June 16, 2022
Support R. — AmericanMuscle Rep
over a year old

I'm so sorry to hear about your experience!

 I have reached out to you via phone and email so that I can help.

 Please reach out to me if you would like to discuss.

Amy
Ext 257

Delaware
1 review
0 helpful votes
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Easier to modify my car
July 16, 2022

Easier to modify my car than get download >>>>>>>>>>>>>>

Date of experience: June 16, 2022
Support R. — AmericanMuscle Rep
over a year old

I'm so sorry to hear about your experience!

I would like to discuss your feedback with you!
Hoping to hear from you soon.

Amy
Ext 257

New Jersey
1 review
0 helpful votes
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Bbk headers
June 15, 2022

Ordered chrome but instead they shipped a different finish, they have since corrected this is a timely manner.

Date of experience: June 15, 2022
California
1 review
0 helpful votes
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22 Spoiler
June 15, 2022

Very satisfied with my order. I found out about this site through different people and decided to give it a try.

Date of experience: June 15, 2022
Washington
1 review
0 helpful votes
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Fun addition!
June 15, 2022

My new cold air intake arrived right on time!
Installation went perfect but there was supposed to be an alcohol swap to clean the area where the foam was applied. For some reason, that got left out. I had some acetone which cleaned the area and got a nice tight fit.
The new cold air intake looks awesome and it did increase the sound of my supercharger but my car is pretty loud so there is not that much difference. As far as performance, I can't say.
Car is still scary fast. I have to drive it with head on a swivel as it's a total cop magnet. Have not gone to track yet.
Easy install. Everything fit. Did not have to make any adjustments. Bolt on, enjoy!

Date of experience: June 15, 2022
Michigan
1 review
0 helpful votes
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Bought 4atturo az850 high performance tire 275/40zr20 106y xl. Very Pleased with my Shippment and the Quality of the tires. Tires are 2 years old but still in very Good Condition.

Date of experience: June 15, 2022
Arizona
1 review
0 helpful votes
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Put in a box
July 15, 2022

You guys should of put it in a box the package was just send off without being put in a box so it came damaged I don't know if the pics was damaged already or if the shipping company missed hand it

Date of experience: June 14, 2022
Support R. — AmericanMuscle Rep
over a year old

I'm so sorry to hear about your experience!

I have attempted to contact you by phone and sent you an email so that I can help.

I hope to hear from you soon.

Amy
Ext 257