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AmericanMuscle

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!


americanmuscle.com
Founded in 2003
Malvern, PA, United States
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AmericanMuscle Reviews Summary

The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.

This summary is generated by AI, based on text from customer reviews

quality
280
This company responds to reviews on average within 6 days

Instant Feedback

35,372 reviews

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Maine
1 review
0 helpful votes
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Spoiler.
April 21, 2023

Exactly what I ordered, perfectly done! Excellent service as always

Date of experience: April 21, 2023
Canada
1 review
0 helpful votes
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Incomplete order
May 21, 2023

Horrible expérience, i bought on 10th april for navo's screen with gps cable for my mustang gt 22, i had à order confirmation than 2 items in my order in stock, they shipped only the screen the 11th april without the gps cable, and this morning 21th april they send me a screenshot than the cable is out of stock, ( a fresh screenshot dated 21th) and now they don't want pay for the shipping to take back the incomplete order, from Canada, is pretry expensive. I bought specially this screen for the gps, it's like if i buy 4 wheels and they just ship 3, with à big shipping chargé without any call!
First and last time i buy with american muscle

Date of experience: April 21, 2023
Support R. AmericanMuscle Rep
over a year old

I apologize.
I am sending you an email about your order.
Please be on the lookout for that.
If you would like to reach out,
I am happy to speak with you.

Amy
EXT 257

Wyoming
1 review
0 helpful votes
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Made in China
April 21, 2023

I thought the item I ordered...windshield cowl was OEM. NOT! And, it is made in China. I'm not happy.

Date of experience: April 20, 2023
District of Columbia
1 review
0 helpful votes
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Mp concepts
April 21, 2023

Great experience awesome product gives my car a more aggressive look

Date of experience: April 20, 2023
Florida
1 review
0 helpful votes
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Great product perfect fit.
April 21, 2023

Easy install. Simple part of the car but it makes the whole windshield area look fresher.

Date of experience: April 20, 2023
Washington
2 reviews
0 helpful votes
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Great product!
April 20, 2023

Excellent customer service very satisfied with my order!

Date of experience: April 20, 2023
Indiana
2 reviews
1 helpful vote
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Bad customer service
April 20, 2023

I bought a suspension kit and thought because of the pictures. It was what I was getting. The description did not state otherwise. Tried to work with customer service to receive the one part out of the kit. I needed, and all they wanted to do was give me a little bit of money and not the part and now won't reply. Pictures do not represent what you are getting. And there is no description to tell you what you're actually getting. So it's a crap shoot on what you're ordering.

Date of experience: April 20, 2023
Florida
1 review
0 helpful votes
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Glossy black
April 20, 2023

Timely and very satisfied! Product arrived with no issues. Glossy black handles are a perfect fit! Can wait to order the spoiler to match! Super exited!

Date of experience: April 20, 2023
New Jersey
1 review
0 helpful votes
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Car cover
April 20, 2023

Good job got package in a couple days Thanks! I recommend American Muscle

Date of experience: April 20, 2023
Virginia
1 review
0 helpful votes
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Amazing product!
April 20, 2023

Everything was absolutely seamless and the easiest process ever. I paid for installation and it was installed in a hour and done well. My car now sounds like the aggressive animal it should. 10/10 recommend

Date of experience: April 20, 2023
California
1 review
0 helpful votes
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Fast shipping
April 20, 2023

Very fast shipping, not like other companies that have a long ship date.

Date of experience: April 20, 2023
Ohio
1 review
0 helpful votes
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New springs!
April 20, 2023

Dropped the vehicle a decent amount to give it that muscle car stance. Love it!

Date of experience: April 20, 2023
Missouri
1 review
0 helpful votes
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Prices are a little high on some things And the quality is ok.

Date of experience: April 19, 2023
Support R. AmericanMuscle Rep
over a year old

Thank you for your feedback!
If you would like to discuss your experience.
I would be happy to speak with you.

Amy
EXT 257


Prices are a little high on some things
April 13, 2023
Previous review

Prices are a little high on some things.

Date of experience: April 12, 2023
Mississippi
1 review
0 helpful votes
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Fog tint cover 2007 Mustang
April 19, 2023

Fast shipping delivery. It was exactly what I needed.

Date of experience: April 19, 2023
Ohio
1 review
0 helpful votes
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Very Slow Shipping Poor Service
May 19, 2023

Coming up on 2 weeks and still shows not shipped. No correspondence from them about the delay or any order updates. No response to my inquiry.

Date of experience: April 19, 2023
Support R. AmericanMuscle Rep
over a year old

Thank you for sharing your feedback.
I am so sorry about that.
I have checked your order and this item has shipped.
If you have any questions, please let me know.

Amy
EXT 257

Texas
1 review
0 helpful votes
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Fas quick shipping
April 19, 2023

Item just as described, Great pricing and quick shipping.

Date of experience: April 19, 2023
New Jersey
1 review
0 helpful votes
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Nitto nt555 g2 tires
April 19, 2023

Tires look great, havent got them on yet but very pleased with delivery. Only took 2 days!

Date of experience: April 19, 2023
Kentucky
1 review
0 helpful votes
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Mustang hood
April 19, 2023

Showed up in good condition and what I needed. Thank you

Date of experience: April 19, 2023
Georgia
1 review
0 helpful votes
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Good experience
April 19, 2023

Easy and Fast… It was what we needed. With no time wasted

Date of experience: April 19, 2023
Texas
1 review
0 helpful votes
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MY ORDER
April 19, 2023

The products were easy to order. The overall experience was an easy process and fast.

Date of experience: April 19, 2023