On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Great experience shopping for mods for the first time ever. Already placed a second order and am very pleased with my experience overall.
It was easy to order and came pretty fast. One item is back ordered hope we get it soon
The product itself comes in a great package and it looks awesome.
The service was great. Everything was easy to track. And came quickly. Most products that I have used so far have been good except the rear black vinyl for the truck lid. It was not quite the right size Just short about 1/8" on one side. Would have been better with a little extra on all sides that you could either fold over or trim off
Good choice awesome cold air intake I recommend it increased horsepower and torque
The hole in the middle wouldn't go over the hub. I had to Dremel it out to fit. This took about two hours.
I reached out to customer service about a coupon code not working. Immediately they fixed the problem and went as far as to give me a 20$ voucher. I have had nothing but good experiences with am and will continue so shop here for all my mustang parts
I ordered on a Friday and received it on the very next Saturday. You guys are awesome. Thanks
Paid for one day shipping ended up being the normal 3-5 business days
I am so sorry about that.
I have sent you an email.
Please be on the lookout for that.
Let me know if you have any questions.
Amy
EXT 1257
Great experience and the parts shipped and were delivered quickly
Delivery was fast! The products quality is 10/10. Made the shifter cooler than the stock.
American Muscle was quick to ship my items, I received them sooner than I thought. Everything was in perfect condition and was shipped nicely! Great experience!
What I ordered is what I got and at a great price. I will use AmericanMuscle again.
Wanted to search for a wing/spoiler for my mustang but the dealers were so over priced. Even other if " stores " were to expensive for the oem piece I wanted. American muscle had it for an un beatable price! Happy with them
When I open my package, I noticed the screws were all over the box. When I counted the hardware, I noticed I didn't have the full amount.
I am sorry to hear that.
If you are missing hardware, please reach out to our customer service so
We can assist you with this.
I have sent you an email as well.
We are happy to help.
Amy
EXT 1257
I'm a bit older and have never owned a performance car of any kind. Also not a mechanic, although very much inclined. Picked up a 97 Cobra not even a week ago. I'm going to learn. It's going to be fun. Already bought a set of tires lol. Anyways, starting with the basics first. Tires/fluids First purchase from here at breakfast. Caps, wires, (plugs out of stock, understandable). Order received and confirmed, shipped by lunch! Guess I won't be having any wait times for an excuse to take my time. Impressed so far. My bank account is not amused though.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am so sorry to hear that.
If you have any questions or need assistance-
Please let us know.
Amy
EXT 1257