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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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Fast delivery and a great product very happy I have orders multiple items and have always been satisfied
Amazing selection/prices and very fast delivery (received my order in two days). Would highly recommend!
…………………. Z z z z z z z z. Ss. S s s s x x s s s s s s
Excellent product and prompt shipping.
Love the sale items. Fit and finish is excellent. Product was boxed nicely.
The product arrived within a week of ordering and the product was of good quality. What I'm disappointed with is that the finish on the product was a brushed aluminum and not chrome as was displayed on the website. Also, the product was a little smaller than the side markers it is framing.
My order came very quick and early in the day. Thank you American Muscle
Good, fast shipping, however, my BMR aluminum bushings are dinged up pretty good, for being brand new I wasn't very happy about that. Granted they are just differential bushings and won't be in plain sight, but just the principal.
Great experience! First time buyer and they made the experience fantastic! Fast shipping and great communication.
Will be buying more goodies for my Sin Stick soon!
This is my 3rd order with American Muscle and the 3rd order in a row with shipping issues. The first order I placed had damaged parts from poor boxing of parts. My second order had damaged parts and also had items that were delayed due carrier loosing shipments. I understand it is not necessarily American muscles fault that packages are lost but what is an issue is the way these were dealt with. All that they did was cancel the order, I wasn't even told o had to reorder. Then after calling and discovering that I had to re-order I was not refunded the shipping fees that I had paid (I live in Canada). For my 3rd order which I placed on July 22 (it is August 2) I had 2 lost parts from my shipment and as of this morning I am still waiting for one of the 2 parts to ship. Also the remaining parts that I have on order have still not arrived and looking at the tracking info I have no idea when they will arrive.
I am very sorry to hear about your experience.
I have left you a voicemail.
Please let me know if you have any questions.
Amy
EXT 1257
I placed an order and the day before it was to arrive I received an email that the order was canceled due to pay pal using the wrong delivery address. AM tried to blame pay pal and takes no responsibility. I needed those parts as my car is in a body shop.
I will never order from AM again.
I am very sorry to hear that.
I reviewed your order and I tired to call you to discuss.
If you have any questions, please let me know.
I would be happy to speak with you about it.
Amy
EXT 1257
Great quality parts, fast shipping and tracking info. Have never been disappointed once by American muscle!
Great fast and cheaper than anything else I have found
Shipping was fast received my Item on time and it works great. I recommend this product as well as this site.
Very fast shipping. I was impressed. Everything was packages very nicely. Nothing was damaged.
It looks great but the thread in the inside of the knob broke when I tightened it.
The product was an enhancement from the original headlights.
Shipping does take longer than I'm used to with no email saying that my card was charged just stating I would be notified when shipped.
I had to call to get a email saying that I paid for my product when ordered.
No happy with that... processing procedure.
Went well. Delivery came quickly and my boyfriend enjoyed his gift
I received the products that I ordered in a timely manner and they fit perfectly! I am very happy with these products and this company!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am sorry to hear that.
If you have a question about an item or
Need assistance- Please reach out to our customer service.
We are happy to help.
Amy
EXT 1257