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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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These secon experience has being great like the first. They arrive earlier than what's expected. One front rim had a small scrach on the rear part of the rim but everything was perfect.
I like american muscle all seller just when u order online the way they take care delivery is abd
A little tricky to get placed right but patience pays off and gives a nice look.
Found what I need and price is right
Comes fast depending on where you are but it's a good company to order from
Was not aware that the payment options were credit card, pay pal or affirm. Once I added up the total price on 4 items I went to purchase a money order to my dismay when I attempted to call in to find out where to mail my money order for payment did I learn that the catalog business has changed and no longer allows for mail in orders. Some of us old school people do not take so kindly to change. Especially those who prefer to pay in cash for items without a banking surcharges, fees interest which benefit only the banks not the consumer
Thank you for your feedback.
I apologize for your experience.
If you would like to discuss your review-
I would be happy to speak with you about it.
Amy
EXT 1257
The Drake door lock grommets are worthless. They have two little strips of tape that I suppose are to mount the grommets to the door panel. Well let me tell you that it doesn't even come close to keeping the grommets in place. I even tried to use Gorilla Glue and that didn't work either, predominantly because the items are stamped metal with no surface area to hold with glue of any type. The bottom line is that I don't plan on purchasing anything from Drake again.
I am very sorry to hear about your door lock grommets.
If you have any questions or need assistance with your items-
Please reach out to our customer service.
We are happy to help.
Amy
EXT 1257
The caliper covers arrived only one day after ordering! And they are beautiful! Thank you american muscle
I ordered a cat back exhaust, charged twice, waited for the delivery, 3 days past the deliver date then on the 4th day past the delivery date my order was cancelled because my billing address and shipping address didn't match!
I am very sorry to hear about your experience.
I see that you have contacted our customer service.
If you have any questions-
Please let me know.
Amy
EXT 1257
Fast delivery. Amazing customer service and amazing products
Box was full of large bolts and nuts, not what I ordered.
I am very sorry to hear that.
If you got something other than what you ordered-
Please reach out to our customer service so we can assist with this.
I have left you a voicemail.
Amy
EXT 1257
The items came in a timely manner. I haven't had a chance to put them on yet we will see how it goes.
Excellent selection, pricing and shipping time! This is why I'm a repeat customer!
Delivered on time. Easy to unpack and follow instructions. Cover fit without any alterations.
Did not have information on warranty for part that i wanted to buy
Had to contact customer service once and had very good support for what I was asking
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am very sorry to hear about your experience.
I see that you have contacted our customer service and
Have been assisted. If you have any questions-
Please let me know.
Amy
EXT 1257