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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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Easy to order and received the package in a timely manner. Waiting to put them on.
We buy a lot of parts from you have always have been happy with your customer service and receiving parts on time. I'm with the stallions mustang team of Tampa Bay 790 members strong and we all order parts from you. Is there any discount codes you offer? If so it would be a big help for our team.
The workers were very friendly, and I just didn't like the fact that I have to wait for my rims for 12 weeks when they told me that the rims were out of stock.
American Muscle has good quality parts and I will always order something
I ordered ones on cj and they emailed me that they didn't have them. Canceled that order and bought these ones. Came in super quick but one has a chip in it. It doesn't bother me but that is why I gave it 4 out of 5 stars
Easy on line shopping, fast free delivery for item I bought!
I received my headers and exhaust but have NOT received my pedal commander. It was paid for with the same order. The exhaust box was damaged and had been opened and reclosed.
Super fast and easy thank you so much you guys as always rule!
Last time I ordered a spoiler, the live support lady said it would fit the stock drill holes, but it didn't. Also the website said it would.
Had an amazing experience purchasing from here. First time buyer and will definitely be returning. Spoke with Arthur. F on Customer Support and he was of great help.
Had what I wanted, gave me a veterans discount, ordered it and it showed up!
Received the wrong item twice. Customer service gave up on trying to get me the right item. Then had to create a gallery of photos twice in order to get refund. Bizarre return policy!
We apologize for the inconvenience with your recent order for your Tri-bar pony hat. We understand the frustration of receiving an incorrect item. We're genuinely sorry for any disappointment this has caused.
Should you wish to delve into this matter more deeply, please feel free to reach out to me directly at EXT 1257.
Amy
Web site very user friendly and easy to navigate all the way to checkout. But i ordered blue color arms and got red instead. Other than that great product
Web site very user friendly and easy to navigate all the way to checkout
Weights was being slung around in one of the boxes couple of wheels has 6-8oz, none of the dots match up
Thank you for taking the time to share your feedback with us. We sincerely apologize for any dissatisfaction you may have experienced with your Wheels and tires. We understand that your experience has fallen short of your expectations, and we genuinely regret any frustration this may have caused.
Should you wish to discuss this matter more, please feel free to reach out to me directly at extension 1257.
Amy
I wish there were more complete directions and it wasn't as easy as they said.
Great checkout process, I wish the coupons actually worked though.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I am so sorry to hear about your experience with your spoiler. I see that you have returned that one and have purchased another one.
Please feel free to reach out if you have any questions or concerns with your spoiler. I would be happy to speak with you about your experience.
Amy
EXT 1257