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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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I was looking for parts to customize my #9 1996 Mustang GT Convertible and the search was so easy with American Muscle...The ordering was simple, and the delivery was very good...I will order everything I need from American Muscle and will refer this Company to Everyone...Thanks AM Lane Kirkwood
Loved it so much that I bought a second one. Since the 1st one I bought someone stole it.
Tint that was sent was cut wrong. AM wanted pictures I provided. Then requested part number on bag that was already thrown away. Even though others complained about the same thing and I have made multiple purchases at AM. This is over a 13 dollar tint…no resolution. Never contacted me back. Blew me off.
Orders them on the 3rd of may and have yet to given a tracking #. Have called countless times for updates or answers and been told we will call you within 48hours. Now say they were lost in transit so waiting for what to do next. Ask to cancel order and refund my money and they hang up on me. Hands down the worst customer service I've ever experienced. Will NEVER BUY ANYTHING FROM AMERICAN MUSCLE AGAIN!
Thank you for your feedback and for speaking with me about your order for your long tube headers.
I am very sorry to hear about your experience. It is very frustrating when an item is lost in transit and
I am glad that we were able to get your replacement out right away.
If you have any additional questions and want to speak with me again - please feel free to contact back.
Amy
EXT 1257
Received great service especially the advice from the customer service representative about wheels and tire combination. The representative even put in s discount code for my order which really sweetened the deal. Shipping was fast and the entire process was simple.
Very happy with this site,will be shopping/browsing for more "Stuff" in the future.
Quick shipping and always the exact piece I need for my car!
I ordered a hellcat spoiler for my charger. Was just as described. Very good quality and craftsmanship. Very easy installation.
Received in less than 1 week
Always a good experience very timely usually in good shape boxes on arrival
Buying my rims and tires together got me a free mount and balance. My wheels arrived in excellent condition ready to be mounted on my vehicle.
Easy to build and install sounds amazing looks great
Easy install…. Looks factory installed! 💪🏼 I didn't realize I needed to remove those end tabs…. Clean and flush!
Shipped very fast, did no come damaged, just wish delivery was faster.
The spoiler is very beautiful already have it on my car it looks so nice and sleek. The shipping was on time and not damaged.
Very happy with my order will order again for my Mustang again
All items and mods have been great. No issues with descriptions. Some installs were a little challenging.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for reaching out to share your experience with your turn signal tint.
I am very sorry that this item was not cut correctly. We would be happy to assist you with replacements.
I have reviewed your order and I do not see that you have contacted us about this order as of yet. I reached out to you and left you a voicemail.
Please contact back if you would like to return this item for a replacement or a refund.
I would be happy to help you with this. Thank you for your many purchases with us!
Amy
EXT 1257