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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
AmericanMuscle Reviews Summary
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
This summary is generated by AI, based on text from customer reviews
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It was great,no problems no issues the tec I talked with was GREAT. EVERYTHING I HAVE ORDERED FROM American Muscle has always been dead on. IF I want to order anything for my CHARGER I always go to and use AMERICAN MUSCLE as far as I'm concerned there is no one else,you always receive your order when they tell you,the service is GREAT THE PRODUCTS THE CARRY ARE TOP NOTCH QUALITY I HAVE NEVER BEEN DISAPPOINTED.
Ordering was easy installation was quick. They work great thanks
Item purchased and put on pay pal for four payments then when I checked out it took the entire amount out of my checking account. Im on a fixed income and have to watch what I pay for and when. Other than that it was okay. You could put a little more description on the items like how to apply!
It made a really drastic difference, car looks so aggressive and it's more fun to drive.
My original order was canceled by the shipper. I contacted them online and they quickly sent a replacement order. It took no time at all for my replacement items to arrive.
Was bummed when I completed the install and realized the rear shock was bad and leaking oil. AmMuscle stood by there guarantee and sent a replacement right away to get me back on the road. Great customer service and turnaround. Ordered a EFI kit from them to boot and looking forward to getting that on also!
Good customer service. Good customer service. Good customer service
Everything is ok except it surprise me you keep my credit card on file sale man ask me for 3 digits on back.
Excellent quality product. Had the nxt axle back already and their y-pipe just finished my exhaust system up. Sounds great without being obnoxious with a much deeper tone. LOVE IT!
Love how easy it is to view parts and consider new ones for my car.
Great quality and price. American Muscle is always the place to go.
Fast shipping and packed well. Good quality product. Installed very easy.
Ordered 4 wheels and several other smaller parts, everything got to my house within 4 days
Came fast nice service I will have to order again soon.🔥🔥🔥
Thank You so much for Great Mustang Parts! We LOVE them! Our 'Stang looks Awesome! And. Thank You for The Great Customer Service via Telephone. We will be purchasing more parts, when we have extras. Thank You! :)
Shipping is expensive! American Muscle should have a combination amount for a certain purchase amount for FREE Shipping. Other than that, Good Products! :)
For any performance need, this would be the first place to check
It's a good thing I have a lot of tools and hardware around my shop. Wrong and missing hardware and misleading instructions made assembly a pain. Managed to get it together with my hardware. I've never had ANY issues with American Muscle in the past and certainly don't expect any in future. Will continue to deal with AM.
Ups lost my package and American Muscle handled it very well! I will be coming back for more parts in the future!
As with most online parts stores navigating the website for a specific part can be challenging. I certainly understand that as the breadth of stuff is wide. Good search tools help a lot. The communication of order status and order delivery was good. Overall I was satisfied and would consider future purchases from this company.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Clarence,
Thank you for your feedback and we apologize for missing and incorrect hardware that arrived with your stool.
I have left you a voicemail and issued you a store credit voucher.
Please feel free to contact me with any questions or to discuss your review.
Have a great day!
Amy
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