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AmericanMuscle

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!


americanmuscle.com
Founded in 2003
Malvern, PA, United States
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AmericanMuscle Reviews Summary

The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.

This summary is generated by AI, based on text from customer reviews

quality
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This company responds to reviews on average within 6 days

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35,340 reviews

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Kentucky
1 review
0 helpful votes
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Radiator Double Fan
July 11, 2024

Been working good so far since it was installed a few weeks ago. I haven't seen the lower one in operation yet but my vehicle stays in the proper operating temperature.

Date of experience: July 1, 2024
North Carolina
1 review
0 helpful votes
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Brush Aluminum dead pedal cover
July 11, 2024

Good quality. Arrive as promised. Easy to install and looks great.

Date of experience: July 1, 2024
Florida
1 review
0 helpful votes
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Awesome louvers
July 11, 2024

The thing looks great, was easy to put on and made my mustang look even better. Definitely recommend!

Date of experience: July 1, 2024
Colorado
1 review
0 helpful votes
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American Muscle is an awesome company with great customer service! Although I did receive a few parts that would not cross over to my Chrysler, they were extremely efficient and willing to get the situation taken care of. I would highly recommend American Muscle to my family and friends for performance parts.

Date of experience: July 1, 2024
South Carolina
1 review
0 helpful votes
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Ordered parts and they were shipped immediately, and had great communication throughout the process.

Date of experience: July 1, 2024
Georgia
1 review
0 helpful votes
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Hood Scoop
July 11, 2024

Great, quick, thorough and well packaged. Web site easy to maneuver and product was shipped as communicated.

Date of experience: July 1, 2024
Iowa
1 review
0 helpful votes
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Wheels and Tires
July 11, 2024

Awesome! Ordered at night and was delivered in the next two days! Delivery guy was nice as well hiding the delivery in the back!

Date of experience: July 1, 2024
Indiana
3 reviews
0 helpful votes
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All the right parts at the right price.
July 11, 2024
Updated review

Website is well put together. Viewing the parts and seeing how other customers are using the product is very useful. Ordering is easy and shipping is fast.

Date of experience: July 1, 2024

Very easy to place an order
May 27, 2024
Previous review

Very easy to place an order

Date of experience: May 16, 2024
Florida
1 review
0 helpful votes
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All Good
July 11, 2024

Fast shipping got everything in a flash,one of the item was open box with some wear but managed to get it back in shape and I'm satisfied with the result

Date of experience: June 30, 2024
Minnesota
1 review
0 helpful votes
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Perfect Fit for my 2010 Mustang
July 10, 2024

Driver and passenger side floor mats fit like a glove. The mats are not flimsy and will last the rain, dirt and sand from shoes. Highly recommend. Description was spot on. Delivery was fast and on time. Anything for our 2010 Glass Top Mustang GT!

Date of experience: June 30, 2024
Maine
1 review
0 helpful votes
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Not very pleased
July 10, 2024

Was sent the wrong stuff, not what I expected and I haven't heard anything after sent back the wrong stuff

Date of experience: June 30, 2024
Support R. — AmericanMuscle Rep
over a year old

So sorry that you were sent the incorrect clutch kit Jose.
I see that we have sent out your replacement and it was delivered to you.
I tried to call you to make sure all was well with your replacement. I am so sorry
I missed you. Please feel free to contact me at EXT 1257.
I hope to hear from you soon!

Amy

Illinois
1 review
0 helpful votes
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Niceee
July 10, 2024

I order these and they came like a week later. I didn't put it in yet but soon I was wondering there are these lil bumps ( burrs) on it I don't know if that's supposed to be on there

Date of experience: June 30, 2024
Wisconsin
1 review
0 helpful votes
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Lowest price. Free shipping.
July 10, 2024

Thanks American Muscle! My cold air kit was the cheapest price I could find and it shipped for free.

Date of experience: June 30, 2024
Washington
1 review
0 helpful votes
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Day by day updates on tracking all the way up to delivery along with an inquiry of delivery on time

Date of experience: June 29, 2024
Florida
1 review
0 helpful votes
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Ordering Q&A
July 10, 2024

Ordering is easy, do wish it was easier to find info and install on some products. I'm not in during business hours so would like to email or leave a message? Maybe u can I just haven't found out yet.

Date of experience: June 29, 2024
Georgia
1 review
0 helpful votes
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Immediate throttle response. Got more of that scat pack kick now I love it!

Date of experience: June 29, 2024
Florida
1 review
0 helpful votes
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Wrong Item Sent
July 9, 2024
Updated review

Your company sent me a totally wrong item meant for someone that owns a Camaro. The return process is a pain and can't believe you won't send my paid for item till you get the wrongly sent item back. Don't think I will ever buy from your company again!

Date of experience: June 29, 2024

Always very easy as shopping is my vehicle specific
June 29, 2024
Previous review

Always very easy as shopping is my vehicle specific.

Date of experience: June 19, 2024
Texas
1 review
0 helpful votes
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Ordered a muffler
July 9, 2024

Great experience easy to use website and received my muffler within the time mentioned

Date of experience: June 29, 2024
Alabama
1 review
0 helpful votes
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Quick and Easy
July 9, 2024
Updated review

Easy ordering after finding parts at a reasonable price. Shipping is quick and reliable.

Date of experience: June 29, 2024

Picky Customer
July 2, 2024
Previous review

I made at least 5 calls to Scott my customer service representative before finally deciding on my wheel and tire package. Scott was awesome and they look amazing and got here right on time. Couldn't ask for better service. Thanks American Muscle and thanks Scott, I'm super happy and will continue to shop for more products.

Date of experience: June 22, 2024
Kansas
1 review
0 helpful votes
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Wheels and tires
July 9, 2024

Liked how everything was packed so nothing could get scratched or damaged.

Date of experience: June 29, 2024