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AmericanMuscle offers the best Mustang Parts for the Ford enthusiast. For all things Mustang, shop here & receive FREE shipping on orders over $49!
The company generally enjoys a positive reputation, with customers frequently praising the quality of products and the ease of the online shopping experience. Many reviews highlight prompt delivery and knowledgeable customer service, contributing to overall satisfaction. However, concerns regarding shipping delays, particularly with expedited options, and an overwhelming volume of marketing emails have been noted. Additionally, issues with incomplete orders and discrepancies in pricing have surfaced, indicating room for improvement in communication and order fulfillment processes. Overall, while customer service is often commended, consistency in delivery and clarity in communications remain areas to address.
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I buy parts from American muscle as often as I can. Just wish they would start sending me free stuff.
I've bought a lot of stuff from American Muscle and on every order I've placed I'm always kept updated and there's never an issue if I needed to return a part. Their online staff is also very helpful with everything.
Love you guys! I especially love the video tutorials that came with each rotor package option. They truly helped me decide what was right for me at the best price and fit. I got my shipment in TWO days!
I'll be murdering roads again in no time.
I mistakenly ordered the wrong one. Sent it back today for the correct one. Was very pleased with the service provided from your company.
Ordered the parts, there were shipped within the day and delivered to my home two days later. Excellent quality and fit. Great sound!
Everything was fine from time ordered till I received package. Box had a few holes but hopefully calipers are ok. They come with 3 year warranty so that's A Bonus. Thanks
Everything from ordering to the fit was Great. Looks even better on car. Great service and Great products from American Muscle.
Tough to find Shelby parts but these guys have everything and have great customer support!
Parts were exactly as ordered. Packaged well and came with stickers and a catalog!
When buying expensive parts for your car, you expect those parts to come in a box, inside of another box. Not just the shock in its product box, all damaged and torn. Very lucky that the part itself wasn't damaged.
The parts showed up super fast. And where a exact fit to my car
Box was open at time of delivery. Had a piss poor tape job done. You could hear loose hardware rolling around inside box. Out of the 6 screws, I only had 5. They were not in any type of package.
They didn't fit, would like to send them back. Will they accept the return
I ordered the Hurst Shifter For my dad's 2021 Dodge Challenger Scat Pack. He absolutely loves it. It is a real billet shifter handle And lives up to the Hurst name. All the products that I have ordered from AmericanMuscle have been great! Thank you for your service and quick receive time. He is happy with his shifter and so am I with all of the other products I have ordered, thank you very much.
Thought my new wheels and tires were supposed to come mounted and balanced. I never saw the option before check out to have this done. Wasn't very happy. Offered me 20.00 credit. Doesn't even cover a t-shirt purchase on the website
Always have great product. Always has great prices. Fast shipping.
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Answer: Be very careful with them They take your money and let you wait
Answer: I have never found it hard to contact AM. Simply called the costumer service line and within minutes was talking with a rep and resolving any issue I had.
Answer: From my experience, I would expect a lot of support. Someone left out the SUPPORT from customer support.

