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AmericanBlinds

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Get designer looks, not designer prices. American Blinds has custom blinds and shades from top brands, plus free swatches, shipping and expert design consults.


americanblinds.com
Founded in 1986
Houston, TX, United States
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AmericanBlinds Reviews Summary

The company enjoys a strong reputation for product quality and customer satisfaction, with many customers praising the ease of online ordering and the timely delivery of blinds. Positive feedback highlights the appealing design and affordability of the products, as well as effective customer service that addresses issues promptly. However, some customers expressed concerns regarding inconsistencies in product details, such as installation instructions and the operation of certain components. Overall, while the company's strengths lie in product reliability and customer support, there is room for improvement in ensuring consistent communication and clarity throughout the purchasing process.

This summary is generated by AI, based on text from customer reviews

service
159
quality
655
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12,550 reviews

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Illinois
1 review
0 helpful votes
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I paid for blinds 21/2 months ago. I still no idea when they will be here. Tracking shows Fed Ex has not received the product, only a label. Finally got through to a person, who admitted that the "American blinds" were order in China and they must still be on a boat. I have no idea when the will ever come. Maybe next year?

Date of experience: September 1, 2024
Washington
1 review
0 helpful votes
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The blinds are very nice quality.
September 10, 2024

You website was easy to navigate and I am pleased you had 1/2 mini blinds and a good sale price.

Date of experience: August 30, 2024
Pennsylvania
2 reviews
0 helpful votes
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Blinds were perfect color (Hunter Green) and are good quality for the price.

Date of experience: August 29, 2024
Massachusetts
1 review
0 helpful votes
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Decent Roman Shade
September 4, 2024

Disappointed I couldn't use the coupon you sent me with the fabric samples. Also, the quality of the fabric shades wasn't as high as I thought it would be which is why I'm giving a 4 star rating.

Date of experience: November 30, 2024
Kansas
1 review
0 helpful votes
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Nice blind, fast delivery!
September 1, 2024

Fast and easy! Great price and service! Good quality and well packaged! Arrived in perfect condition!

Date of experience: August 22, 2024
Arizona
1 review
0 helpful votes
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Beautiful
August 31, 2024

Fast and easy to calculate and see product, yes it was. Very good.

Date of experience: August 21, 2024
Arkansas
1 review
0 helpful votes
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Always fits my order fast shipping
August 28, 2024

Easy to shop at this site. Colors match my order.Fast shipper and quality products

Date of experience: August 18, 2024
SX
1 review
0 helpful votes
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Received but they were shipped late and the color I originally ordered was not available and that was not conveyed until after I ordered and paid

Date of experience: August 15, 2024
Virginia
1 review
0 helpful votes
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Great patio blinds
August 25, 2024

Received swatch samples quickly, website design tool very easy to use and navigate, pricing reasonable, quality seems top notch

Date of experience: August 15, 2024
California
1 review
0 helpful votes
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Perfect
August 25, 2024
Updated review

The shades I ordered fit perfectly and were installed easily.

Date of experience: August 14, 2024

Some of the product details are difficult to decipher
July 10, 2024
Previous review

Some of the product details are difficult to decipher.

Date of experience: June 30, 2024
Georgia
1 review
0 helpful votes
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Fit great and look very nice.
August 24, 2024
Updated review

Good website. Description of products well presented. Instructions to measure very helpful.

Date of experience: August 14, 2024

Good website
July 4, 2024
Previous review

Good website.

Date of experience: June 24, 2024
Idaho
1 review
0 helpful votes
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You did good!
August 23, 2024
Updated review

Customer for years since about 1980 or before. I'm replacing or upgrading 12 year old shades in my second house now from your company.

Date of experience: August 13, 2024

Quick
October 8, 2022
Previous review

Quick. Previous good dealings.

Date of experience: October 8, 2022
Texas
1 review
0 helpful votes
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I could not find the thickness of your basic faux wood blinds. I see you say the will not warp and I'm hoping the wider blinds do not sag due to width.

Date of experience: August 13, 2024
Arizona
1 review
0 helpful votes
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Easy to install and perfect measurements.
August 21, 2024
Updated review

Nice blinds, perfect measurements, easy to install, even for a senior citizen.

Date of experience: August 11, 2024

Great blnds
May 8, 2022
Previous review

Great blnds

Date of experience: May 8, 2022
California
2 reviews
0 helpful votes
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Outstanding Customer Service
August 20, 2024

No hernia Gonzalez and Edwardo were outstanding and are the reason I placed my order. This is a factual statement! They were the reason!

Date of experience: August 10, 2024
Utah
1 review
0 helpful votes
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Fine product
August 17, 2024
Updated review

Fine FineFineFineFineFineFineFineFineFineFineFineFine

Date of experience: August 7, 2024

Good stuff!
June 30, 2024
Previous review

Good stuff!

Date of experience: June 20, 2024
Nevada
1 review
0 helpful votes
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Good serrvice
August 16, 2024

Pretty simple, I was missing a couple of parts, they got out to me right away.

Date of experience: August 6, 2024
Ohio
1 review
0 helpful votes
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Satisfied customer
August 13, 2024

I am a return shopper. I'm hoping I'll be as satisfied this time as I was the first two. Prices make it very affordable to change your style on a budget can't wait to receive my new window treatments

Date of experience: August 3, 2024
Florida
1 review
0 helpful votes
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Easy
August 9, 2024

Easy to use. I have ordered from this company several times over the years, and have always been satisfied.

Date of experience: July 30, 2024
California
1 review
0 helpful votes
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Customer is No. 1
August 9, 2024

I had a problem with one of the blind cords and immediately American Blinds sent a replacement. Great customer service

Date of experience: July 30, 2024